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"Great customer service and great location right by Tianmens mountain gates to heaven "

"Plenty of good food, the pool was clean and well kept. "

"Great location. Very clean modern hotel with nice staff. "

"For a 2 stars hotel, Metropole definitely "

"The guys on reception were so helpful and friendly and spoke very good English. Free drop off to park entrance, 5 mins away and would pick us up as arranged on WeChat. Lovely and peaceful place to stay, extremely comfortable rooms, bed etc and shower had great pressure…..a real favourite in a hotel for us."

"Absolutely loved my stay here. Ming and the rest of the staff were very friendly and helpful. Upon arriving Ming got a map out of the park and advised me on how to spend my two days there. The included breakfast was very robust. The views from the pool/room were awesome and it was dead silent. It's just a 10-15 min walk to the park entrance and it's super easy to get a DiDi called to the hotel to take you into town. The hotel also has a restaurant so it's very easy to do dinner there as well. Can't recommend this place enough :) "

"Great small boutique hotel. David and the rest of the staff are extremely friendly and helpful. Rooms are beautiful and with state of the art technology. They picked us up from the train station and they also take you to the (east) entrance to the national forest which is only 3 minutes away. They will also arrange all of the tickets. "

"Really great stay. Large spacious rooms with amazing views of Tianmen Mountain. Owner is super sweet and accommodating. Restaurant at the guesthouse is some of the best food we’ve had on the trip for an excellent value - close to downtown and the airport. Note that on DiDi / AMaps it only comes up as Zhangjiajie Bantian Homestay."

"We really enjoyed our stay, our hosts were very welcoming and helpful, couldn’t fault them. Only downside was that Expedia advertised this property as having a bar and restaurant which it does not have onsite. But would still recommend!"