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"Everything was 10 out of 10, special thanks to mr. Yang from reception. "

"Awesome place"

"Location is fantastic and the staff were very helpful."

"All staffs are very friendly and helpful from checkin staff Xiao Wu, hotel manager, restaurant staffs & all the drivers. Xiao Wu very patiently went through the tour routes based on how much time we have with a lovely hand-drawn cute map. We had a lovely stay despite the unexpected road works. But hotel had proactively arranged the pickup at road work section to provide us a worry free experience. We are very lucky to have a free upgrade to a lovely 270 degree Mountain View lodge, No 11 Jian Shan. We loved it. It is so spacious with a stunning mountain view and a perfect spot to watch Sunset. Hotel location is very conveniently close to West Gate of Zhangjiajie National Park, the quietest gate of all five gates. It is perfect for me as I am not great with long queues and walking along big tour groups. Overall, I would highlight recommend No 5 Vally Lodge."

"We had a big room with mountain view. The resort was very clean and well maintained. The staff were very friendly and helpful 🙂."

"Staff were friendly, nice and helpful. Arranged for airport pickup. Communication was not a problem. Things get easier when staff are gracious in facilitating and making your stay comfortable. "

"Out of way. Not easy access .. near village"

"The rooms were extremely clean and very spacious. Each room had a toilet with a bidet. The bed sheets were spotless. Breakfast was great too! This is a great hotel also because it is walking distance to the Tianmen mountain entrance."

"It was very clean and a good breakfast. But the staff does not speak English for questions needing to be answered. "