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"I wish we stayed here longer, the staff were amazing and helpful even with the language barrier. The location is authentically Japanese, or as close as possible. The Onsens were amazing and food was delicious. I was planning on gate keeping the location so it doesn’t become too westernised, but the place is too amazing and hopefully it keeps its Japanese roots. "

"Absolutely fabulous !! Looked forward to returning to the hotel every day. Highly recommend and great location at the bottom of the slopes."

"Convenient for snowboarding to Kiroro. Transportation stops right at the hotel."

"Clean room, it would be nice to be able to charge breakfast to my room. A little bit of a process. Traditional onsen, no tattoos was kind of a bummer but I understand and respect the tradition of the country. "

"Great room layout, good ski out location, run to ski in a little challenging. Much more a condo development than a true hotel though. Difficult to get ski edge service in the on property ski shop, although fine for wax. Parking a little expensive. Breakfast was a weak point,.lack of variety and quality overall at the price point. In house restaurants great quality but pricey and not everyday eating. Short walk though to other options in Hirafu. Only one towel per person per day a little stingy, Onsen not truly an Onsen (no mineral water), so fundamentally more of a large hot bath. Daylight to room better than expected with Premium Suite on first floor, was concerned about proximity to ski and boot room but had no issues."

"Hotel Nord Otaru is located across the street from the canal. It has a good view of the canal, but the ocean view is far away and unimpressive. The rooms are dated. Our shower room smelled like mildew and there was some visible mold on the ceiling. The room size is larger than typical for Japan. The breakfast buffet was mediocre but convenient. The Hokkaido ramen was good. The bar upstairs had a nice ambiance but they were out of several types of alcohol and their signature cocktail. It’s about an 11 minute walk to Otaru Station and about 28 minutes to the Mount Tengu Ropeway. "

"Perfect for a solo traveler looking to ski/snowboard Niseko United. "

"The location is good. But the food is not that great if you are not a fan of sashimis. Also allergic to crabs and was not informed about them in the menu. And there is no replacement options."

"My wife enjoyed the hotsprings and found a nice curry place near by"