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Hotel Pontos Plaza

4.5 star property
A peaceful urban retreat where guests can dine outdoors, enjoy spa treatments, and experience the perfect balance of wellness and luxury

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Hotel Pontos Plaza offers a tranquil escape in the city center. Refresh with spa services, work out at the gym, or relax on the garden terrace. The indoor pool and free WiFi complete the experience, providing all essentials for a restorative stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: RUB 50.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately RUB 1000 for adults and from RUB 1000 for children
  • Airport shuttle fee: RUB 2500 per vehicle (one way)
  • Extended parking fee: RUB 100 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and high chair
Tax ID - 771402147930
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 550016450

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driving licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany the child at check-in. Non-Russian citizens: adults and children must present a valid passport, visa and migration card at check-in.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision

Frequently asked questions

Does Hotel Pontos Plaza have a pool?

Yes, this property has an indoor pool.

Is Hotel Pontos Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Pontos Plaza?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Pontos Plaza?

Check-in start time: 2 PM; check-in end time: 6 PM.

What time is check-out at Hotel Pontos Plaza?

Checkout is at noon.

Does Hotel Pontos Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RUB 2500 per vehicle applies.

Where is Hotel Pontos Plaza located?

Located in the heart of Yessentuki, this luxury hotel is within a 10-minute walk of Yessentuki Municipal Drama Theater and Essentuki Therapeutic Mud Baths. Essentukskiy Resort Park and Park Pobedy are also within 1 mile (2 km). Yessentuki Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

8.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice modern hotel in a Spa town.

The hotel is a relatively new building with larger than normal rooms, good wifi and easy parking. The suites are huge, with large modern decorated bedrooms and similarly big living areas. The beds are very comfortable and with everything easily up to modern international standards.
Verified

8/10 Good

tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018