"Very Nice historic building. A bit expensive ( price should have included breakfast). Great staff at reception. Very walkable from train station and other key points of interest "
"Unfortunately, our room was not very clean. Also the safe was not working. That's why we contacted the staff to give us a new room. Unfortunately, the next room was the same. So a handyman came to fix the safe and a cleaner to clean again. In the end it was okay.
The staff was very friendly and helpful."
"A good hotel with standards that meet expectations. Added bonus is the view from the higher floors. Would definitely stay again especially at a discounted rate if available. "
"All was lovely. The staff were pleasant. Typical Javanese Breakfast of rice, noodles, tempeh and coffee was good. The room was nice and location was on a quite Street just off of Ijen with several local restaurants nearby. We were hoping to extend our stay for a week but the WiFi was nonexistent and we could not get cell service in the room. WiFi worked okay in the lobby just outside but because of this we found another hotel just around the corner."
"The good: comfortable bed, air conditioning, clean linen, complimentary tea, water and kettle to use. Breakfast was delicious, with lots of different foods to choose from.
The bad: we could hear so much noise outside, from the rain, to other guests walking past or talking outside, to crying children in the middle of the night. The shower was either dangerously scalding hot or cold, no in-between.
The ugly: Flies on the food at breakfast because it wasn't covered. Staff all heads down in their...
"We booked a room for 4 people on Expedia which had good reviews and a high rating, but when we arrived it was a 12 bedded dorm which we would not have booked. We emailed the property for clarification but we did not get a response.We feel we were not given what we asked for. On the website it stated that there was a 4 bedded room available but not a 3 bedded room or 2 bedded room. So we felt there were only 4 beds in a room. Could you explain how this has happened? It was noisy and very dirty...
"All my reviews are by the Rules & Regulations of Expedia.
First the good....few employees are 5 STAR:
1) Miss Mayan from the Reception is nice, polite, helpful, speaks good English.
2) Miss Rara from the Reception is nice and polite.
3) Mr. Harry for the Cafe/Restaurant is nice, polite.
Now, the not so good...lots of NOISE.
I FELT UNSAFE.
NO INTERNET for few HOURS.
NO ELECTRICITY for few HOURS.
I will NOT GO TO this HOTEL."
"Secara keseluruhan kamar lumayan, cuma sayang banyak semut kecil ditembok dekat ranjang, dan beberapa naik ke ranjang, sehingga gatal2 digigit semut. Lalu pas sarapan menunya tidak cocok untuk anak2 karena menunya pedas"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We booked a room for 4 people on Expedia which had good reviews and a high rating, but when we arrived it was a 12 bedded dorm which we would not have booked. We emailed the property for clarification but we did not get a response.We feel we were not given what we asked for. On the website it stated that there was a 4 bedded room available but not a 3 bedded room or 2 bedded room. So we felt there were only 4 beds in a room. Could you explain how this has happened? It was noisy and very dirty and a terrible experience. We would like a full refund from you and ask you to review the rating you currently have on the hostel."
"We very much enjoyed our stay at Hotel Tugu Malang. The building is unique and gorgeous, and filled with very interesting decorations and artifacts. They offer a free guided tour of the hotel to explain some of the history about these decorations and artifacts. The staff is very attentive, the rooms are nice and have character, the hotel is environmentally conscious, and the food is excellent. The hotel is in the center of Malang and within walking distance of things to see such as Kajoetangan Heritage Village."
