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"The location of this resort is stunning, just beautiful. The service is superb. The food is amazing. And the cottage itself was tastefully recreated. We enjoyed walking the tea trails - just expect to make an effort on the plantation hills. We also relaxed and enjoyed the hotel every afternoon. They will do anything to make your stay as perfect as possible. It was an ideal stay for us. "

"lovely helpful friendly staff, clean rooms and pool area"

"Its good environment and good service Food is so good "

"We had a very enjoyable stay at Fox Kandy. The hotel is beautifully designed, and its hilltop location provides perfect views over Kandy and the surrounding hills. One of the standout moments was the morning mist covering the lower parts of the city and hills, leaving the peaks visible above it. It was a beautiful sight. The staff were exceptional, and the food and dining experience were also very good. The infinity pool is a must after a day in town. The road up the hill is a little winding, but once you arrive, it is clearly worth it. After a full day exploring Kandy, I’d suggest taking a tuk tuk back up to the hotel. Overall, a memorable stay in a very scenic setting."

"Great buffet breakfast. Picturesque location. Helpful and attentive staff. "

"I try to write fair, detailed reviews as I rely on them myself when choosing properties. Mountbatten appealed to me for its heritage positioning and proximity to Kandy’s historical centre, and in many ways it delivered. Location & Atmosphere – 5★ The setting is exceptional: tranquil, elevated, surrounded by greenery, and beautifully maintained. The infinity pool is stunning and the staff are very mindful of guests seeking quiet. It genuinely feels peaceful. Service – 5★ Warm, attentive and polished throughout. The team clearly cares and service is consistently strong. Rooms – 4★ I stayed in the main bungalow (last-minute booking), not in one of the standalone jungle lodges, which look beautiful. My room was comfortable with strong AC and a spacious bathroom, though certain finishes could benefit from cosmetic updates. Food – 4★ Breakfast is good if you choose wisely. Coffee, however, does not match five-star standards. The main issue was menu consistency: several dishes did not fully match their written descriptions, and ingredients listed were sometimes missing. Communication between kitchen and menu needs tightening. Overall, Mountbatten has outstanding foundations — location, tranquility and service. With improved kitchen execution and small refinements, it could easily move from very good to exceptional. I would return — especially to try one of the lodges. "

"very charming hotel! clean rooms and facilities, super friendly staff and service! "