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Reviews of Hotel Route-Inn Yanagawa Ekimae

3 out of 5
Hotel Route-Inn Yanagawa Ekimae
Mitsuhashimachi 78-1, Shimohyaku-cho, Yanagawa, Fukuoka

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 199 reviews" "
Rating 8 - Good. 89 out of 199 reviews" "
Rating 6 - Okay. 21 out of 199 reviews" "
Rating 4 - Poor. 5 out of 199 reviews" "
Rating 2 - Terrible. 3 out of 199 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
The buffet breakfast included was very good. Plenty of choice.
Stayed 3 nights in Apr 2024

2/10 Terrible

Cheung

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs on bedsheet
One of our bed has several bugs, some crawling, some jumping (probably fleas) which is really scary…. We immediately called the front desk and they did help us swap the room but we already opened the luggage and settled down a little and that was already 10pm, they didn’t allow us to check out a bit later to compensate the time consumed because of this. And although we changed to another room, didn’t feel super comfy that night staying with the hotel, definitely will NOT come back again
Stayed 1 night in Jul 2023

8/10 Good

Cynthia

Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

jodie

Liked: Staff & service, property conditions & facilities, room comfort
Yanagawa stop.
Convenient to take the canal ride and easy to find on our bikes. Tired so we stayed in for dinner which was good. Only negative was 7th floor odor was very bad in the hallway. Like damp mold. Room was nice.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Close to train station (just opposite) and boat landing pier (5-7 mins walk). Very convenient.
Stayed 1 night in Jun 2019

10/10 Excellent

MARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Vani, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location with free parking. The hotel is very new and clean, highly recommended!
Stayed 1 night in Dec 2018

10/10 Excellent

Lee, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel right outside the Yanagawa Station
There were groups of tourist in the lobby when we got to the hotel but the check-in was really easy. The room was quite spacious and in good condition. Had a big window which provided enough lighting. The bus stop is just across from the hotel, but there's only one bus per hour, so good to know the time before you stand outside and wait. There's plenty of food near at the mall nearby, a good 15min walk but all worth it. One of the downside was the check-out time was 10am, which is one of the earliest hotels I've been to... when we asked the receptionist whether our check-out could be delayed, they took out a calculator and it was something like 1450yen per hour to check out later. I think they could move the time to a bit later for people's convenience. They also give access to a "hot spring", but the scary part is the ladies door is password locked but the lock doesn't work, so anyone can just push in and there's not privacy. In Japan, everyone takes off all their clothes for the hot spring, so I really wouldn't go into there if the doors don't lock properly...
Stayed 2 nights in Sep 2018

8/10 Good

EGUCHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

PING HUI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
駅の近くで良かった^o^
Stayed 1 night in Mar 2024

8/10 Good

Nobuko

Stayed 3 nights in Mar 2024

10/10 Excellent

Chiyuki

Travelled with group
清潔で、気軽に宿泊出来便利も良かった。
Stayed 1 night in Mar 2024

8/10 Good

あすみ

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kimiyasu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

えみ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

ゆうじ

Stayed 1 night in Dec 2023

10/10 Excellent

TOGO

Stayed 1 night in Dec 2023

10/10 Excellent

Masatake

Stayed 1 night in Dec 2023

8/10 Good

Koji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15年振りの柳川訪問でしたが、諸事情でチェックイン開始の30分前にホテルへ着いてしまい部屋の清掃が終わってなかったにも関わらず早めのチェックインが可能か相談したところ、清掃が終わり次第でのチェックイン対応をしてくれました。早朝に出発してたので早めに部屋で休む事が出来て助かりました。 こちらの我儘に対応してくれたフロント&清掃スタッフの方々本当にありがとうございました。
Stayed 1 night in Dec 2023

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Masakazu

Stayed 1 night in Dec 2023

6/10 Okay

Noriko

Stayed 1 night in Dec 2023

8/10 Good

YUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

hajime

Stayed 1 night in Nov 2023

8/10 Good

リョウジ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

kazuyuki

Liked: Cleanliness, staff & service, property conditions & facilities
朝食付きで、満足しました。
Stayed 1 night in Nov 2023

8/10 Good

NAHOMI

Liked: Staff & service, property conditions & facilities
駅が目の前なのでとても便利
Stayed 2 nights in Nov 2023

8/10 Good

MASAYO

Travelled with family
Liked: Cleanliness, staff & service, amenities
駐車場、朝食、大浴場付きでお部屋も充実な広さが有り満足です。また利用させて頂きます。
Stayed 1 night in Nov 2023

8/10 Good

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Shigenori

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
設備不満の対応が悪かったです。
Stayed 1 night in Nov 2023

10/10 Excellent

ヒロシ

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

クニシゲ

Stayed 1 night in Oct 2023

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エレベーターの音が夜間気になった
Stayed 1 night in Oct 2023

8/10 Good

ケイコ

施設やサービスについては全ての項目に⭐️3普通にしましたが、駅前である事、ビジネスホテルの小さいシステムバスでなく大浴場がある事で総合⭐️4にしました。
Stayed 1 night in Sep 2023

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
距離西鐵站非常近

10/10 Excellent

kenji

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
柳川散策の拠点としてとても良い。 朝食も申し分なく満足。
Stayed 2 nights in Sep 2023

10/10 Excellent

Yoshihiro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
求めたレベルでした
Stayed 1 night in Aug 2023

6/10 Okay

ヤスヒデ

Stayed 1 night in Aug 2023

8/10 Good

harumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度も利用してますが、利便性が良く 朝食も美味しくちょうど良い 大浴場があるのがいい 連泊のエコ清掃でアルコールコインが貰えました。
Stayed 2 nights in Aug 2023

10/10 Excellent

まさよ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
西鉄柳川駅前にあるので、鉄道利用の旅行には最適でした。ホテルの朝食も美味しかったです。隣のビル1Fに海鮮居酒屋がありゆっくり楽しめました。 観光で利用しましたが、ホテル内に観光案内があまりなく…スタッフの方も詳しい方もおられず、旅行者には説明や案内がもっとあれば良かったかな?と思いました。
Stayed 1 night in Aug 2023

10/10 Excellent

JUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

KOICHI

Travelled with family
Liked: Staff & service, property conditions & facilities
大浴場が良かった
Stayed 1 night in Jul 2023

10/10 Excellent

ゆかこ

大浴場があり､ゆっくりお風呂に入れた。
Stayed 2 nights in Jul 2023

10/10 Excellent

AKINORI

Stayed 1 night in Jul 2023

10/10 Excellent

MAKIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
チェックアウト後にロビーのカフェで待ち合わせ時間になるまで寛げてよかったです。
Stayed 1 night in Jul 2023

8/10 Good

りょう

Stayed 2 nights in Jul 2023

8/10 Good

ゆりこ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
テレビの調子が悪かった時など、スタッフが丁寧に対応してくれました。
Stayed 1 night in Jul 2023