Hotels with Pool & Resorts in Xihu

"Everything was perfect, except for the swimming pool which was cold . The reason the swimming pool is empty is simply due to the fact it is too cold"

"Well aware of the environment concerns that some of the hotel not supplies for toothbrushes / toothpaste or any plastics tools. But it should be supplies upon requests once connected to the front desk. However, this hotel push room guests to raise a request via QR code and explained over the phone on the “procedures”. It’s funny that the QR codes places in different place in the room instead of right at the notification. Wi-Fi passwords also “hidden” in the box file divider. Since I also made couple of calls to check those thing. Why not simply provide service directly but push the guest to follow so called “QR code” process to any requests instead of call? All room info should be simple, direct and easy to get those info at the eye catching place. We have no time to play hide and seek after a long drive and tired!!!!"