Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This property is worn down. We had two sets of families that rented other townhouses in the same complex and there are absolutely no comparisons to their rentals and ours. Our friends home townhouse rentals had all been updated over the years with hardwood floors, new kitchen with granite. Newer furniture. Patio furniture with umbrellas that you could dine out and enjoy the beautiful oceanfront views. Our unit has white carpet throughout that was worn to several areas to "black" in appearance. The furniture was so stained in we ended up putting sheets on them to sit on. The outdoor shower area below had a subpumb in the ground with no cover over it. A child could definitely fall into this. The master bathtub did not drain. Kitchen has lot's of roaches. Our keys did not work to the gate access to the beach. We called upon check in to express out concerns. We went to the onsite office to express our issues. We even requested to move to anywhere on the island and did not receive a response. After calling daily, we did get a response after the 5th day of our trip with apologies and stating that things would be fixed. A plumber did come and fix the drainage problem. A bug person did not come as we requested. The security guard came and while they were there they could get the key to work in the beach access door after working with the key. After they left, we could only get the key to work randomly. This seemed to be and building wide issue with others as well. I would never rent this unit again and do not recommend it to others. Look at other townhouse in the this complex if you want to rent. It is a GREAT location as you do not need to drive anywhere upon arrival. Restaurants, stores, bike rentals, boat rentals, and a small grocery market are all within a few minutes walk.