Exterior

Reviews of Holiday Inn Express & Suites Worthington, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 224 reviews" "
Rating 8 - Good. 46 out of 224 reviews" "
Rating 6 - Okay. 13 out of 224 reviews" "
Rating 4 - Poor. 6 out of 224 reviews" "
Rating 2 - Terrible. 8 out of 224 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy neighbors upstairs and a tailgate party/gathering in the parking lot was annoying!
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

barbara

Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained hotel.I had a regular 2 queen bed room,it is HUGE!!....Will or would definitively stay here again,would recommend to other people as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a friendly greeting at the front desk with efficient check-in. The room was clean and neat. The soap, shampoo, conditioner, and lotion were good. Breakfast was good.
Stayed 1 night in Feb 2024

10/10 Excellent

Pete

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Feb 2024

4/10 Poor

Christine

Stayed 1 night in Jan 2024

10/10 Excellent

Denise R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful clerk at checkin. Comfortable place to stay
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel to stay at in Worthington. Woman at the front desk was very friendly and helpful. Right next door to a nice restaurant.
Stayed 1 night in Dec 2023

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean, friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

William

Stayed 1 night in Nov 2023

10/10 Excellent

Mindi

Stayed 1 night in Oct 2023

10/10 Excellent

Keydi, Albert Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Very clean! We usually choose Holiday Inn Express for that reason… this one was very clean… makes for a comfy cozy stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Dean

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff when I arrived and throughout my 3 day, 2 night stay were pleasant, professional, kind and helpful. The rooms and common areas were clean and pleasant. I felt comfortable and safe.
Stayed 2 nights in Aug 2023

10/10 Excellent

Yadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, nice and comfortable rooms.
Stayed 1 night in Jul 2023

6/10 Okay

Elizabeth

Liked: Cleanliness, room comfort
You might gota paid, but we’re not paid yet. Sit
Terrible check in experience. Wouldn’t let us. Heck in until “paid” by your website. Clerk having trouble with your credit card number. Not welcoming. Sat for 30 minutes until she called you to figure it out
Stayed 1 night in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Anthony

Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Stayed 1 night in Jul 2023

10/10 Excellent

LeGrande, OMAHA

Liked: Cleanliness, staff & service, property conditions & facilities
Tesla Supercharger next door. Ample parking.
Stayed 1 night in Jul 2023

8/10 Good

David

Stayed 3 nights in Jul 2023

10/10 Excellent

John, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2023

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for a quick stop on our way to South Dakota. Good breakfast
Stayed 1 night in Jun 2023

10/10 Excellent

Kristen

Stayed 4 nights in Jun 2023

8/10 Good

BETSY M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When asked what I got charged for more cleaning. The lady would not say Never will I stay at a holiday inn and suites again. 100.00 for clean and they can’t tell.
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked Tesla supercharger next door.
Stayed 1 night in Jun 2023

10/10 Excellent

Ellen, Rochester

Travelled with partner
Liked: Staff & service, property conditions & facilities
We stay here all the time when we come to family in the area.
Stayed 2 nights in Jun 2023

8/10 Good

CHRIS

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning
Stayed 1 night in May 2023

2/10 Terrible

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in uneventfully midafternoon, left our luggage in the room, and departed for several hours. When we returned that evening our keys no longer worked, and we were informed by the desk staff that “Holidex cancelled the reservation through Expedia.” Another party had been given access to our room and realized it was already occupied. The front desk staff was waiting for us with new keys when we returned that evening. This is inconvenient, disruptive to the travel plans of multiple individuals as well as a safety concern.
Stayed 1 night in May 2023

10/10 Excellent

Louis V

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and close to restaurants!
Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant. Property was very clean and appealing.
Stayed 1 night in Apr 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Marlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel in town
Stayed 1 night in Apr 2023

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No hot tub. Pictures show a hot tub. But it's been filled concrete and tiled over. Wish I knew. Working construction out of town for a week, it's nice to soak a bit.
Stayed 3 nights in Mar 2023

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were super helpful and nice! We originally booked for one night but because of the major storm, we were stuck for 3 nights. Staff were awesome in accommodating us and helping with additional reservations. Also, hot breakfast each day was excellent with lots of choices and good quality food.
Stayed 1 night in Feb 2023

10/10 Excellent

Paul

Stayed 1 night in Feb 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Gustavo

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and excellent, friendly staff.. highly recommended
Stayed 1 night in Dec 2022

10/10 Excellent

Randall, Hot Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Great staff.
Stayed 1 night in Dec 2022

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with shopping and restaurants nearby.

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Darla, Willmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice. I need to always stay here when I come to town!
Stayed 1 night in Nov 2022