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"We stayed for two nights. The hotel’s photos are misleading they show a newer lakeside property that is actually a different section not included in our booking. For a 4-star hotel, the room was very basic: no fridge or kettle, and the furniture felt old and cheap. While the room was clean and breakfast was excellent, the overall experience did not justify the price. Access from the parking is also inconvenient, with multiple doors and stairs, making it difficult with luggage. Overall, it felt like the expectations set by the photos were much higher than the reality."

"The view was amazing and the food was really good. Dinner was delicious and the service was excellent. The spa area and breakfast were also very good. However, the room unfortunately did not meet our expectations, especially considering we paid extra for a superior room. The condition of the room was not great, several power outlets didn’t work, there was an unpleasant smell coming from the toilet, and the balcony wall had some visible damage. Bathrobes were initially missing, but they were provided quickly after we asked. Overall, we still enjoyed our stay and would come again, but we would definitely choose a better room next time."

"Fantastic rooms, pool, very good breakfast"

"10/10. Kind and helpful staff. Got our room ready early so we could nap after our flight. Fantastic food. Breakfast buffet was extensive with so many fresh choices. Massage and spa services were excellent. Ski shuttle to main Kitzbuhel gondola available- but the walk was so easy and beautiful - we preferred walking. Absolutely recommend this hotel. "

"The room is very clean and very nice. The breakfast is wonderful and has a huge variety of food. The staff does the bare minimum and don’t expect Michelin key behavior. The pool area and changing rooms had no towels. No one there to help. Called room service several times and nothing showed up. The main restaurant was closed 3 out of 4 nights and the back up restaurant was not busy, and still couldn’t accommodate basic things like cocktails or controlling coughing children from touching other peoples tables "

"Modern and clean. Super breakfast. Good value for money. Short walk from Railway station. City centre location. Only downside: no English speaking TV News channel available."

"the staff were great: super friendly and helpful. food was delicious. loved the bundesliga live stream of der klassiker"

"Very spacious rooms and great food. Such a good experience consistent with other Vaya hotels."

"The room was very clean, the location was incredible, and the staff were consistently friendly and extremely helpful. Both breakfast and dinner were excellent - plenty of variety, great quality, and meals we genuinely looked forward to each day. Unfortunately, we weren’t able to enjoy the sauna, pool, or gym facilities, as they closed at 9:00 pm. Given our daily schedule, a later closing time (even 10:00 pm) would have made a big difference. We would have gladly given this hotel a full five stars; however, the sleeping arrangement was disappointing. The “queen” bed advertised was actually two twin beds pushed together, which created a noticeable and uncomfortable seam down the middle. In addition, the sheets and blankets were also twin-sized, requiring separate bedding for m wife and I. This made it difficult and uncomfortable to sleep together under the same covers. Overall, a wonderful hotel in many ways, but the bed setup significantly impacted our comfort during the stay."