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"Excellent staff,room very clean ,great shower."

"Very convenient to train station. Our stay included a Basel Transit Pass which made it very easy to connect by tram to the Viking dock. If you are staying overnight and arrive or depart by train its a great location. "

"Check in was great. I was able to check in early. My lower rating is due to the bed being so lumpy, i couldn't sleep on it. I was there to sleep for a short time before a flight so unfortunately didnt have time to ask to change rooms but it was so bad, i couldnt imagine others would be too much better. The location is incredible due to location of the train and tram station however it comes with a huge downfall. The trams are coming in with almost every minute which is so loud. They supply ear plugs on the nightstand however, the rumbling cannot me remedied. Personally, i would never ever stay here again. It's not their fault for the tram situation but still, would keep me from wanting to stay here had i know. "

"Friendly efficient staff. Clean room and common areas. Breakfast really good. Fresh fruit, cooked food, pastries, cold food. Eaten in breakfast room overlooking the rail station facade. Good value. Highly recommend"

"The staff were helpful and friendly during my one night stay. All areas were clean and tidy. The breakfast choices were broad and healthy. The hotel is a short walk form the main Basel train station and very close to tram stops. I enjoyed my stay."

"Breakfast variety, comfort of the lounge, easy no-card room access. Located in a remote area - still very accessible by tram 14. "

"Good"

"Nice, easy and solid one night stay at the heart of Switzerland. "

"Staff were supportive, and the service was brilliant "