Apartments in Winter Haven

"Room was unclean and didn’t have enough pillows and towels for the room capacity. Friendly but unhelpful staff, they listened to concerns but didn’t bother to provide enough pillows for my family and told us the hotel had no extra pillows to provide for our room. The room had. Capacity for 6, I have a family of 5 and had to give one of my sons my pillow. "

"The Resort Villa is outdated could use some upgrades. The WaterPark is not included in your stay you have to pay extra. It could have been a little bit cleaner. There was plenty of activities and things to do for the kids."

"We had a fantastic stay at this property, staff were very friendly and helpful. Room was clean and one of the updated rooms on the property. Pools were clean with good loungers. Unfortunately on our last night at the property we discovered a large American cockroach about 2” long. We caught and killed it but it certainly dampened our stay.. no signs of pest issues at the property."

"Great location across from Old Town and Fun Spot! What I enjoyed the most about staying here was the friendly staff, the balcony in the rooms, the clean bathroom and bed, the quiet nights despite the popular area, and the easy access to different restaurants/essentials/entertainment. I would definitely stay here again :) "

"Toilet would not flush properly they can by used a plunger. Did not fix it. Shower would not drain properly. "

"The POOL! WOW it was amazing very family friendly "

"Great rooms"

"This is a timeshare type place they will try to sell you but they didn't hound us. Just asked while getting parking pass and I said no and that was it. The unit was nice but no ceiling fans and the AC had trouble keeping up and they sent maintenance out. Fixed it and next night same issues. We bought some fans and that seemed to help the unit. I would recommend bringing your own fans they have no ceiling fans to circulate the air. The location to the parks is great. The condos seem a little older but still nice. If it wasn't for the in room hot tub I would definitely opt for a few of our other favorite condos first but after long days at the park the jetted hot tub in the room was nice. We had a pool view room I would not recommend that because the first day kids were just having fun and it was like the windows were open. If we stay here again will request a top floor and city view. "

"Breakfast was fresh, shrimp tacos amazing! Enjoyed a relaxing day in the lazy river."