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Residence Inn by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel with free breakfast, near Hanes Mall

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Winston-Salem Hanes Mall

View from property
Lobby
Fridge, microwave, stovetop, dishwasher
Reception
Fireplace
The Residence Inn by Marriott Winston-Salem Hanes Mall welcomes guests with attentive staff and comfortable accommodations. The property's seasonal outdoor pool provides refreshment after a day of activities, while the lobby fireplace offers a cozy spot to unwind in the evening.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • 24/7 front desk
  • Gym
The current price is AU$233
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Separate bedroom
Sofa bed - double
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Separate bedroom
Sofa bed - double
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Separate bedroom
Sofa bed - double
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Separate bedroom
Sofa bed - double
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Map
3885 Oxford Station Way, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 2 min drive - 2.8 km
  • Novant Health Forsyth Medical Center - 3 min drive - 4.1 km
  • Wake Forest University Baptist Medical Center - 5 min drive - 7.1 km
  • Benton Convention Center - 8 min drive - 9.5 km
  • Wake Forest University - 13 min drive - 11.0 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬13 min walk
  • ‪Cook Out - ‬10 min walk
  • ‪Starbucks - ‬19 min walk

About this property

Residence Inn by Marriott Winston-Salem Hanes Mall

Hotel near Hanes Mall
Free full breakfast, a free food/drink shopping service and mini golf are just a few of the amenities provided at Residence Inn by Marriott Winston-Salem Hanes Mall. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Express check-out, express check-in and a front desk safe
  • Coffee/tea in reception, a computer station and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All 108 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with hairdryers and soap
  • 32-inch TVs with premium channels
  • Wardrobes/cupboards, recycling and kitchenettes

Similar properties

Lobby

Springhill Suites by Marriott Winston-Salem Hanes Mall

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.0 out of 10, Wonderful, 1,007 reviews
The price is AU$186
includes taxes & fees
30 Oct - 31 Oct
Springhill Suites by Marriott Winston-Salem Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Mini golf
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)

Business services

  • 825 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Hanes Mall
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall
Aparthotel Residence Inn by Marriott Winston-Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn Winston salem Hanes Mall
Residence Marriott Hanes Mall
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Hotel
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Does Residence Inn by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Residence Inn by Marriott Winston-Salem Hanes Mall?

As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Winston-Salem Hanes Mall on 19 Nov 2025 start from AU$233.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott Winston-Salem Hanes Mall pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Residence Inn by Marriott Winston-Salem Hanes Mall?

Self-parking is free at this property.

What time is check-in at Residence Inn by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3 PM; check-in end time: 4 AM. Late check-in is available during limited hours.

What time is check-out at Residence Inn by Marriott Winston-Salem Hanes Mall?

Checkout is at noon.

Where is Residence Inn by Marriott Winston-Salem Hanes Mall located?

Situated in Winston-Salem, this hotel is within 3 miles (5 km) of Bowlero Winston-Salem, Hanes Mall and Wilkes Regional. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 3 miles (5 km).

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Residence Inn by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 375 reviews
Rating 8 - Good. 62 out of 375 reviews
Rating 6 - Okay. 32 out of 375 reviews
Rating 4 - Poor. 17 out of 375 reviews
Rating 2 - Terrible. 22 out of 375 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to many restaurants & shops. Front desk staff was great.
Stayed 1 night in Oct 2025

8/10 Good

rochelle

my room couldve been cleaner
Stayed 2 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop on the way to OIB

Really nice Hotel overall. Ladies in the breakfast kitchen were very friendly and kept everything stocked. Rooms were clean although a little mold in shower. Nice pool and area. We would stop there again
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay and would visit again.
Stayed 1 night in Oct 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Liked: Staff & service, room comfort

Great place to stay!

We love staying here. This time our room was not the cleanest, but we do appreciate the extra space in the suites that accommodates our family of 5. Staff is 10/10 and made up for any flaws in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
AC noisey
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Getaway Stay

Love this hotel! Will definitely stay here each time we visit Winston Salem
Stayed 2 nights in Feb 2024

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at this property was very good. They had a good Staff and the property was well kept.
Stayed 5 nights in Jul 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the two ladies working both days were amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend stay

Great room, very friendly staff, very clean.
Stayed 1 night in Aug 2022

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2022

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed my stay. The breakfast was great and hit the spot. Will definitely be back.
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very wonderful staff!! Definitely enjoyed my visit
Stayed 1 night in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop

Very nice and clean hotel in a good location
Stayed 1 night in Jun 2023

2/10 Terrible

Larry

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel but double billing has left a very nasty taste in my mouth
Stayed 1 night in Mar 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything Is very well!
Stayed 5 nights in Nov 2024

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at quite a few hotels these past 50 years that I have been away from Winston-Salem and my experience at this one was one of the best. You have a very friendly staff at the residence Inn I don’t remember the name of the lady that processed to be in, but she was excellent as well as Ashley in the dining area. I will be staying there from now on.
Stayed 5 nights in Nov 2024

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival the front desk lady was welcoming, nice, and very professional.
Stayed 1 night in Jan 2024

8/10 Good

Dorinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was nice, there were dogs barking all night so that was a different experience for me.
Stayed 1 night in Apr 2023

10/10 Excellent

Yorkiana Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would visit again

Good area, close to the highway and hotel looked very clean and new. Staff were friendly and professional. I would absolutely staff there again.
Stayed 1 night in May 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 2 nights in Dec 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was outstanding, the customer service was the best!
Stayed 1 night in Mar 2024

6/10 Okay

Sarai

Liked: Property conditions & facilities
The employee that helped us with check-in did what he needed to do, but was not the dude to be working with people. No smiles, barely any manners or politeness. The woman who helped us check out was much more suited for the job. Eye contact, engagement and a smile goes a long way. The room was fine - the bathrooms and bedding were clean and tidy. The sitting area and kitchenette needed some extra attention. Kitchen floor was sticky, the sink had some build-up where sink meets counter, couple of the dishes were not cleaned entirely. Finally, there was some glass / metal shavings right outside our door which was leftover from a repair man. An associate came up and vacuumed the bits up and thankfully we caught it before our barefooted kids walked through it. The associate at checkout, mentioned earlier, gladly gave us a discount and apologized. We slept well, got cleaned up and had a safe place to stay, but felt we overpaid due to the lack of attention to cleanliness and safety.
Stayed 1 night in Aug 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff
Stayed 2 nights in Apr 2023