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Quality Inn & Suites Hanes Mall

2.5 star property
Hotel with free breakfast, a quick walk to Novant Health Forsyth Medical Center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Hanes Mall

Seasonal outdoor pool
Free daily self-service breakfast
Lobby
Point of interest
Aerial view
Near Novant Health Forsyth Medical Center, Quality Inn & Suites Hanes Mall offers a welcoming atmosphere with free breakfast, a serene garden, and a convenient business center. Connect to WiFi or unwind by the seasonal outdoor pool. The helpful staff has left previous guests feeling at ease.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Parking included
  • 24/7 front desk
The current price is AU$109
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Pet-friendly
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9.0 out of 10, Wonderful, 1,008 reviews
The price is AU$210
includes taxes & fees
2 Sept - 3 Sept
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About the area

Located in Winston-Salem, Quality Inn & Suites Hanes Mall is in the city centre. Looking to enjoy an event or a match? See what's going on at Truist Stadium or Lawrence Joel Veterans Memorial Coliseum.
Visit our Winston-Salem travel guideOpens in a new window
Map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103

What's nearby

  • Novant Health Forsyth Medical Center - 5 min walk - 0.4 km
  • Hanes Mall - 10 min walk - 0.9 km
  • Wake Forest University Baptist Medical Center - 4 min drive - 3.4 km
  • Benton Convention Center - 6 min drive - 6.1 km
  • Wake Forest University - 11 min drive - 8.6 km

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas International Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Golden Corral - ‬18 min walk
  • ‪Hero House - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel near Novant Health Forsyth Medical Center
Located close to Hanes Mall and Wake Forest University Baptist Medical Center, Quality Inn & Suites Hanes Mall provides free self-service breakfast, a garden and a business centre. Guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, 3 meeting rooms and a reception hall
  • A banquet hall, a vending machine and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 146 rooms have comforts such as air conditioning, as well as amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts
The seasonal pool will be open from 26 May to 04 September

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Quality Inn & Suites Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn & Suites Hanes Mall?

As of 31 Aug 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Hanes Mall on 1 Sept 2025 start from AU$109.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites Hanes Mall pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites Hanes Mall?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites Hanes Mall?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Quality Inn & Suites Hanes Mall?

Checkout is at 11 AM.

Where is Quality Inn & Suites Hanes Mall located?

Located in the heart of Winston-Salem, this hotel is within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall. Wake Forest University Baptist Medical Center and Truist Stadium are also within 3 mi (5 km).

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Quality Inn & Suites Hanes Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 268 out of 1006 reviews
Rating 8 - Good. 295 out of 1006 reviews
Rating 6 - Okay. 165 out of 1006 reviews
Rating 4 - Poor. 118 out of 1006 reviews
Rating 2 - Terrible. 160 out of 1006 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service
Great staff, clean but definitely not immaculate. Would stay again.
Stayed 2 nights in Aug 2025

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities
It was near mall and access to freeway
Stayed 2 nights in Jul 2025

6/10 Okay

Danuta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service
Rooms were good. They are upgrading the amenities
Stayed 2 nights in Jul 2025

4/10 Poor

Becky

Disliked: Cleanliness, amenities, property conditions & facilities
The only thing good about this property, were the beds were great.
Stayed 2 nights in Jun 2025

6/10 Okay

Arin

Liked: Cleanliness, staff & service
The check-in staff was super friendly and welcoming, which set a nice tone for our stay. The room was clean, though a bit dated. The breakfast was very barebones, even more limited than a typical continental breakfast. Unfortunately, the pool was unavailable, which was disappointing since my child was really looking forward to it. Overall, we only stayed for a day and it served its purpose, but some improvements could make the experience much better.
Stayed 1 night in Aug 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, polite desk clerk
Stayed 1 night in May 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!!
Stayed 1 night in Jun 2025

2/10 Terrible

doris

Disliked: Cleanliness, amenities, property conditions & facilities
Curtain was hanging off hooks, walls dirty in bathroom ,sink clogged ,one lamp to light whole room ,chair was filthy stains all over carpet,light socket didn't work in bathroom...won't be staying there next time in Winston Salem NC
Stayed 2 nights in Aug 2025

4/10 Poor

Changchao

Disliked: Property conditions & facilities
The stay experience is very average, there is a strange smell
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place to stay for a quick trip

Everything was fine. Site Manager Tom was pleasant and helpful when needed.
Stayed 3 nights in May 2025

2/10 Terrible

ben

Disliked: Amenities
Nothing
Stayed 2 nights in Jul 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

This was a great place to stay and was close enough to the Ramkat. I would stay here again. The guy at the front desk was cool. If you read this thanks!
Stayed 1 night in Apr 2025

6/10 Okay

Angel

Liked: Staff & service
Disliked: Amenities
staff was friendly. The property was not quite what I was expecting. A little run down, and the room phones did not work at all. Weak water pressure
Stayed 3 nights in Jun 2025

2/10 Terrible

Jeffery Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Expedia needs to review this hotel’s policy and reevaluate their plan to continue to promote this establishment.
Stayed 1 night in Jun 2025

8/10 Good

Tiwayne

Liked: Cleanliness, staff & service, property conditions & facilities
It’s smelt weird wasn’t the worst .
Stayed 1 night in Jun 2025

10/10 Excellent

Je'Niquau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy comfort and convenience without the frills at their welcoming 3-star hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

kathi

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In desperate need of remodeling. The only good thing about this property is the staff
Stayed 1 night in Apr 2025

10/10 Excellent

B

Liked: Cleanliness, property conditions & facilities
Staff is always polite and respectful to the guests and overall it is a nice hotel to stay at considering it is not one of the “high end” hotels that some like myself can’t afford to stay at.
Stayed 2 nights in Feb 2025

2/10 Terrible

Kristopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never doing it again
Stayed 2 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sending love to Thom

I have to give it to the staff. They made my stay so amazing. Definitely will go back
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Adequate lodging for the price
Stayed 2 nights in Jan 2025

8/10 Good

Mars

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Hotel might not be modern but it’s clean and safe.
Stayed 1 night in Dec 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kristy went beyond to make sure my stay was exceptional!! Very nice lady.
Stayed 1 night in Feb 2025

8/10 Good

Tenika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean all around and the staff was really nice
Stayed 4 nights in Dec 2024