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Comfort Suites Hanes Mall

2.5 star property
Travelers start their day with a hearty breakfast buffet before exploring Winston-Salem from this strategically positioned hotel with business district convenience

Choose dates to view prices

Located in Winston-Salem's business district, Comfort Suites Hanes Mall offers a daily warm breakfast buffet. Guests appreciate the helpful staff and amenities like dry cleaning, a 24-hour gym, and an outdoor pool. Free self-parking makes it ideal for business and leisure visits.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$160
includes taxes & fees
12 Feb - 13 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(85 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(115 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Pillow-top bed
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(48 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Pillow-top bed
  • 30 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

In the business district, Comfort Suites Hanes Mall is in an area with good shopping. Bowlero Winston-Salem and Joe White Tennis Center at Hanes Park are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Adventure Landing Winston-Salem and Airbound Trampoline Park. Forest Hills and SciWorks are also worth visiting.
Visit our Winston-Salem travel guideOpens in a new window
Map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 7 min walk - 0.7 km
  • Wilkes Regional - 11 min walk - 0.9 km
  • Adventure Landing Winston-Salem - 15 min walk - 1.3 km
  • Novant Health Forsyth Medical Center - 2 min drive - 2.7 km
  • Novant Health Medical Park Hospital - 3 min drive - 3.0 km

Getting around

  • High Point Station - 25 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪The Cookie House - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬14 min walk

About this property

Comfort Suites Hanes Mall

Hotel in the business district
You can look forward to a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym at Comfort Suites Hanes Mall. In addition to a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and a 24-hour front desk
  • Coffee/tea in reception, a lift and meeting rooms
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 80 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Pillowtop mattresses, sofa beds and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 42-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Similar properties

Exterior
Best Western Plus Hanes Mall Hotel
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
7.6 out of 10, Good, 1,000 reviews
The price is AU$131
includes taxes & fees
22 Jan - 23 Jan
Best Western Plus Hanes Mall Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 23 May to 07 September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Comfort Suites Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from September 2 until May 15.

How much does it cost to stay at Comfort Suites Hanes Mall?

As of 18 Jan 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Hanes Mall on 12 Feb 2026 start from AU$156.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Hanes Mall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Hanes Mall?

Self-parking is free at this property.

What time is check-in at Comfort Suites Hanes Mall?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Comfort Suites Hanes Mall?

Checkout is at 11:00 AM.

Where is Comfort Suites Hanes Mall located?

Situated in the business district, this hotel is within 1 mile (2 km) of Hanes Mall and Wilkes Regional. Adventure Landing Winston-Salem and Novant Health Medical Park Hospital are also within 2 miles (3 km).

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Reviews

Comfort Suites Hanes Mall Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 599 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

Reviews

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, exelent service, great breakfast and the employees.
Stayed 5 nights in Jan 2026

10/10 Excellent

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
Good comfortable stay, will recommend
Stayed 1 night in Dec 2025

8/10 Good

Rachel

Liked: Property conditions & facilities
Spacious room, with good breakfast options.
Stayed 2 nights in Nov 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the beds were comfortable and the staff was pleasant and professional.
Stayed 1 night in Dec 2025

10/10 Excellent

Hope

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet hotel. Staff was very friendly. Easy to find right off the highway with lots of shopping and dining options around.
Stayed 2 nights in Nov 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Bed was comfortable. Staff was pleasant and professional.
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great service clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very pleasant and professional. Room is very clean. Safe environment.
Stayed 1 night in Dec 2025

6/10 Okay

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were great. Beds were not comfortable though.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Bed was comfortable. The breakfast was what I’d expect and that area was clean. The staff were pleasant
Stayed 4 nights in Dec 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!
Stayed 4 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
It was quiet, clean and the staff was wonderful.
Stayed 2 nights in Sep 2025

8/10 Good

DONNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and I have never had any problems. The room is clean and the staff are very friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most pleasant hotel staff we have ever had--friendly and efficient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to shopping, quiet establishment and very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally helpful and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Leroy

Liked: Amenities
Breakfast was average Hotel was very clean and great staff take air fresheners for your room. Stale smell overall great stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms, friendly staff. Wish you had water bottle filling stations
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Bed comfort room excellent the bathroom and shower was very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay! The staff and building was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and hotel staff very friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and friendly and the rooms were comfortable!! I enjoyed my stay!
Stayed 2 nights in May 2025

4/10 Poor

Alan

Liked: Staff & service
Disliked: Cleanliness
room was clean and in good shape. Bed was too stiff. Breakfast food terrible
Stayed 3 nights in Oct 2025

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and very spacious, and they had a true hot breakfast in the morning which I’m not finding at most of the other hotels!
Stayed 1 night in Jul 2025