Pet Friendly Hotels & Resorts in Windsor Locks from AU$123

"I travel frequently and am comfortable staying in modest hotels as long as they are clean and safe. Unfortunately, The Capitol Hotel in Hartford raised serious safety concerns and appears to be significantly misrepresented online. The property does not resemble the photos on Expedia. The exterior is extremely run down, and the covered entrance had large holes in the roof with exposed pipes and roofing material hanging down, giving the immediate impression that the building is poorly maintained. My daughter arrived around 11 PM after a late flight. When she entered the lobby there were multiple people sleeping on the floor and in chairs, and she overheard the front desk telling someone without a room that they could sleep in the lobby for the night. This did not feel like a safe or properly managed environment for guests arriving late at night. While the room appeared old but generally clean, the bed was two box springs with only a thin mattress topper instead of a proper mattress, which is completely unacceptable and clearly not what is represented online. The listing also advertises a fitness center, but the front desk confirmed there is no gym. The television only received one channel. These issues reflect clear misrepresentation of the amenities advertised on Expedia. When I arrived the next morning, I was so concerned by the property conditions that we immediately checked out and left. Travelers should be aware that the actual conditions of this property"

"Stay was great! "

"The website indicated that parking was free however we were charged for parking"

"There was no breakfast and there is no restaurant."

"My dogs and i had a great 3 night stay! Great staff! Very comfortable bed."

"Breakfast is only instant oatmeal, nutri grain bar and coffee."

"It felt very unsafe. Someone was banging on my door and I asked the front desk for help and they were of no help at all. They even said they were "checking the cameras" and no one was there which leads me to believe they either lied or the cameras do not work. They told me to come to the front desk even though I said I felt unsafe even going to the door. Very unprofessional, rude, and disappointing. "

"Sheet in room were dirty we got a room at the very back of the hotel which didnt seem that occupied. "