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Reviews of Mercure Hotel Windhoek

4 out of 5
Mercure Hotel Windhoek
Corner Of Auas Aviation Road, Windhoek

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hernan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 2 weeks at the Mercure Hotel on a work trip. The staff were incredibly friendly and the facilities were clean and very comfortable.
Stayed 14 nights in Mar 2024
Response from Solange on 16 May 2024
Dear Mr HermanThank you for choosing our establishment as your destination. Your review is highly appreciated. Awaiting on hosting you once again.With kind regardsPhia Neumann

8/10 Good

Bernadette

Stayed 1 night in Mar 2024

10/10 Excellent

Galicano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility is my priority.
Stayed 1 night in Mar 2024
Response from Dorothea Daiber on 11 Mar 2024
We sincerely appreciate your positive review of your stay at our properties. This will be shared with the team as motivation. We hope that we will be able to welcome you back soon!

8/10 Good

Hoshyar

Stayed 1 night in Jul 2023

8/10 Good

Jignesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2022
Response from Nunu on 21 Sept 2022
Great day Jignesh,Trust you had a great stay with us.We appreciate your feedback and will very helpful if you may write to us about your experiences.Looking forward to hearing from you soon.Kindest regards,Hilya

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints at all. Chairs are becoming a little rickety in the dining room and 1035
Stayed 6 nights in Aug 2022
Response from Nunu on 30 Aug 2022
Greetings from Safari Court WindhoekThank you for choosing us as your home away from home and we are glad you had a great stay with us.We are looking into your concerns.We appreciate your feedback, and we look forward to hosting you in the near future.Kindest Regards,Hilya Namupolo

2/10 Terrible

Martha

Stayed 2 nights in Jun 2022
Response from Nunu on 20 Aug 2022
Great day Martha,Thank you for choosing to stay with us.We appreciate your feedback and we are humble to know the details of your stay so that it helps us improve and rectify.You may contact me directly at Hilya.Namupolo@movenpick.comI look forward to hearing from you soon.Kindest Regards,Hilya Namupolo

8/10 Good

Zhila

Travelled with partner
Nice stead
Stayed 1 night in Feb 2024
Response from Dorothea Daiber on 19 Feb 2024
We sincerely appreciate your positive comment shared after your stay and are very happy that you enjoyed your stay with us!

10/10 Excellent

Hoshyar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central in Winhoek
Nice hotel with friendly staff og good service. Located central in Windhoek and close to EROS airport.
Stayed 1 night in Jul 2023
Response from Nunu on 4 Sept 2023
Dear Hoshyar,Thank you for booking with us and your feedback is highly appreciated.We look forward to hosting you in the near future.Regards,Accor Team

6/10 Okay

Andreas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Safari Hotel ist zur Zeit geschlossen. Alle auf Safari Hotel gebuchten Gäste werden im Safari Court Hotel aufgenommen und erhalten damit ein Upgrade. Das hat mich sehr gefreut. Die Küche hat mich aber sehr enttäuscht. Die Fleischqualität war unter allem Niveau.
Stayed 2 nights in Sep 2022