Dining

Reviews of Winwood Inn & Condominiums

3 out of 5
Winwood Inn & Condominiums
5220 NY-23, Windham, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 124 out of 270 reviews" "
Rating 8 - Good. 103 out of 270 reviews" "
Rating 6 - Okay. 28 out of 270 reviews" "
Rating 4 - Poor. 8 out of 270 reviews" "
Rating 2 - Terrible. 7 out of 270 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Ze Xiu

Stayed 1 night in Jan 2024

6/10 Okay

Angelo

Travelled with family
Liked: Cleanliness, staff & service
We were given a room above the front door. The front door slams everytime its opened. This door is open all night so everytime someone came in we were woken up. Its an easy fix. I complained but wasn't fixed. Also the 2nd night there was a family with kids who ran around the halls jumping from 6am. Also its advertised theres a restaurant but it doesnt say its closed.
Stayed 2 nights in Jan 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Real nice staff, unit was clean and well kept. Negitive was no restaurant, property is in rough shape. Tough times
Stayed 3 nights in Dec 2023

10/10 Excellent

Ran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family for ski trips
It was an amazing stay for our ski trip. Very clean and comfortable beds. Convenient with a good quality food market next door. Kids love the game room as an after ski activity. Only wish the kitchen was equipped with dishwasher and stocked with cooking oil.
Stayed 3 nights in Dec 2023

10/10 Excellent

Irene

Stayed 1 night in Dec 2023

6/10 Okay

Ayman

Stayed 1 night in Nov 2023

6/10 Okay

Judy, Dallas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I recently had a meeting in Windham , and chose this hotel because it had a restaurant. After a 3 1/2 drive I come to find at the hotel it does not have a restaurant. Needless to say it was very disappointing since the website said they did. Therefore, after checking in i had to find somewhere else. Not what I had planned on at all.
Stayed 1 night in Nov 2023
Response from Winwood Inn and Condos on 19 Nov 2023
Dear Judy,We are so sorry to hear that you had a bad experience. The restaurant has recently been closed because of major new projects under way at the Mountain, including the addition of a new slopeside Italian restaurant, Cin Cin!; the re-envisioning of our lodge establishment, Seasons, which will now feature Lebanese-Mediterranean cuisine; and the complete renovation of our lodge cafeteria, now called Food Hall. These restaurants will all be available for our guests very soon. In addition, there are big plans in store for the restaurant space at the Inn and Condos. We cannot reveal the details at this time, but we are tremendously excited about it. We hope that you will consider staying with us again soon to take advantage of the fine-dining opportunities Windham Mountain Club has to offer.Best wishes,Winwood Inn and Condos

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy to find. The rooms are big and comfortable.
Stayed 1 night in Nov 2023
Response from Winwood Inn and Condos on 10 Nov 2023
Dear Wendy,We are so happy to hear that you had a great stay :) Hope to see you again soon!Kindest regards,Winwood Inn and Condos

10/10 Excellent

Peter

Stayed 1 night in Oct 2023
Response from Winwood Inn and Condos on 10 Nov 2023
Thanks, Peter! We really appreciate your kind review. Have a wonderful day.Best wishes,Winwood Inn and Condos

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was too hot and we were not able to manage the room temperature. The vending machine was not working. It was not easy to find our room.
Stayed 2 nights in Oct 2023
Response from Winwood Inn and Condos on 19 Nov 2023
Dear Joseph,Please accept our sincere apologies for the issues you encountered during your stay. We have been experiencing some fluctuating weather this fall, with temperatures dropping below freezing and then becoming quite warm only days later. In fact, it has been so bad that ski resorts in the area started making snow and then had to stop because temperatures went back up above 60, incredibly. We are hopeful that this period of wild weather is now behind us as we begin the ski season shortly. Thank you very much, and we hope to see you again soon.Kind regards,Winwood Inn and Condos

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice and quiet
Stayed 3 nights in Sep 2023
Response from Winwood Inn and Condos on 2 Oct 2023
Thanks so much, Anthony! Have a great day.Best wishes,Winwood Inn and Condos

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable
This place was amazing!
Stayed 2 nights in Sep 2023
Response from Winwood Inn and Condos on 26 Sept 2023
Thanks so much, Gladys! We hope to see you again soon.Best wishes,Winwood Inn and Condos

10/10 Excellent

JOANNE, flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Water tasted terrible and there was no where on the premises to get bottled water.
Stayed 1 night in Sep 2023

8/10 Good

Jami

Stayed 2 nights in Sep 2023
Response from Winwood Inn and Condos on 2 Oct 2023
Thank you, Jami! We really appreciate your kind review. Have a great day!Best wishes,Winwood Inn and Condo

10/10 Excellent

Cliodna, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Windham.
Stayed 1 night in Aug 2023
Response from Winwood Inn and Condos on 24 Aug 2023
Thank you so much for your kind review! It was a great pleasure to have you stay, and we hope to see you again soon :)Best wishes,Winwood Inn and Condos

8/10 Good

MARCEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip. Clean venue. Good service. I would recommend.
Stayed 1 night in Aug 2023
Response from Winwood Inn and Condos on 6 Aug 2023
Hi Marcel,Thank you very much! We hope to see you again soon :)Best wishes,Winwood Inn and Condos

6/10 Okay

robert

Stayed 1 night in Jul 2023

10/10 Excellent

Heydi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was clean and in a perfect location. The room was cozy however the mattress was not comfortable 😢
Stayed 1 night in Jul 2023
Response from Winwood Inn and Condos on 28 July 2023
Thank you so much for your kind review, Heydi! It was a great pleasure to have you stay here. And sorry to hear about the mattress! We hope to see you again soon.Best wishes,Winwood Inn and Condos

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place overall
Overall, it is a nice and comfortable place with plently of parking and a nice warm pool. My only real complaint was that the carpets were dirty to the point where your feet were black when you walked on them barefoot.
Stayed 2 nights in Jul 2023
Response from Winwood Inn and Condos on 6 July 2023
Dear Raymond,Thank you very much for your review! We apologize deeply for the issue with the carpets. Housekeeping has been notified, and the carpets will be deep-cleaned right away. We hope to see you again soon in the future! Best wishes,Winwood Inn and Condos

10/10 Excellent

Robert, Howard Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Winwood Inn and Condos on 6 July 2023
Thank you so much, Robert! We really appreciate your kind review and hope to see you again soon!Have a great day,Winwood Inn and Condos

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Winwood Inn and Condos on 5 July 2023
Thanks so much, Alicia! We hope to see you again soon :)Best wishes,Winwood Inn and Condos

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Winwood Inn and Condos on 10 June 2023
Thanks so much, Dana! We really appreciate it! Hope to see you again soon.Best wishes,Winwood Inn and Condos

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Winwood Inn and Condos on 31 May 2023
Thank you very much for your kind review, Orlando!Best wishes,Winwood Inn and Condos

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Winwood Inn and Condos on 31 May 2023
Thanks so much, Mark! We really appreciate it :)Have a great day,Winwood Inn and Condos

8/10 Good

Reni

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before & it's my go to place to stay while I'm in Windham
Stayed 1 night in May 2023
Response from Winwood Inn and Condos on 15 May 2023
Thank you, Reni! We look forward to seeing you again soon. Best wishes,Winwood Inn and Condos

8/10 Good

Somwattie

Stayed 1 night in Apr 2023
Response from Winwood Inn and Condos on 31 May 2023
Thank you, Somwattie! We hope to see you again soon.Best wishes,Winwood Inn and Condos

10/10 Excellent

Joanne

Stayed 1 night in Mar 2023
Response from Winwood Inn and Condos on 15 May 2023
Thank you so much, Joanne!Best wishes,Winwood Inn and Condos

10/10 Excellent

Giancarlos

Stayed 1 night in Mar 2023
Response from Winwood Inn and Condos on 15 May 2023
We really appreciate your kind review, Giancarlos!Best wishes,Winwood Inn and Condos

8/10 Good

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Initially we were assigned a room on the third floor and there’s no elevator.We finally got a room on the first floor, but it didn’t have a king sized bed.
Stayed 1 night in Mar 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent accommodation reasonable price nice restaurant and the discounted lift tickets make it very worthwhile
Stayed 1 night in Jan 2023

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Anyone needing to use the sofa pullout bed should avoid this hotel. The room is too small, very cramped. The tv is also too small.

8/10 Good

Alejandro

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Winwood on 10 Nov 2023
Thanks so much, Jeffrey! We hopt to see you again soon. Have a great day,Winwood Inn and Condos

2/10 Terrible

Stavroula

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs upgrading and a real cleaning.
The rooms were dingy. They smelled bad. We cut our stay short. Jason at the front desk was fabulous but everything else in the hotel was horrible. Room smelled. Stains all over the place. I couldn’t fathom sleeping there ever again. Bed was horrible. Pillows smelled like the sweat of the previous person that stayed there. Never again.
Stayed 3 nights in Dec 2022

8/10 Good

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has everything you need.

10/10 Excellent

Antonella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

PHYLLIS

Travelled with family
Liked: Cleanliness, staff & service
Room was very dark… even with overhead and numerous lamps…. Wrong choice of paint. Mattress and pillows were very uncomfortable. Room and bathroom super clean! Pla
Stayed 1 night in Nov 2022

8/10 Good

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Joanne

Liked: Staff & service
Stayed 1 night in Nov 2022

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a great value for the price. We were pleasantly surprised because the room we got was actually a lot nicer than the pictures shown online. Love the location - right next to Hickory Hill Market and just 5 minutes to Windham Mountain and restaurants in town. Another bonus - they have electric car chargers! We’d definitely stay here again!
Stayed 1 night in Nov 2022

8/10 Good

Roger

Liked: Cleanliness, staff & service

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bar, Restaurant on site is a bonus. The staff was great. Having a sitting area outside our 3rd floor room was unexpected and nice. Goes without saying that location is perfect.
Stayed 2 nights in Oct 2022

6/10 Okay

Thomas D

Stayed 4 nights in Sep 2022

8/10 Good

Andrew

Stayed 2 nights in Aug 2022

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the "condo" rooms with the mini kitchen. The condo rooms are compact but had everything we needed. The property is very nice and has a convenient store next to it that has a lot of grocery strore items. We had a nice dinner at the restuarant. 5 minute walk to town for other restaurants.
Stayed 2 nights in Aug 2022

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022