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"would not transfer dates or allow expedia to refund me"

"The hot tub was closed and that was not disclosed to us prior to our arrival. The pool was freezing and not useable. "

"The property was very clean and well-maintained. The water temperature was excellent, even for a long bath. Breakfast had quite a few options. "

"Well just like everywhere I go I seem to have an issue with my Support dogs not being exempt from fees like it’s stated here! So most don’t claim exemption in their websites or anywhere else so you can imagine the trouble I’m having as I have 2 support animals and I go from planing on no fees to have very high fees! It also starts off my stay with me being portrayed negatively because I just argued with them that why do they claim exemption then when it comes time to check in it’s different! I’ve found that my Registered And Certified PSM Support Animals don’t get to sleep with me anywhere as I book a suite and everytime I’m told they don’t allow pets in those rooms! Then we get booked into stinky pet rooms at Suite prices because they can change it because I book here! So I’ve learned now that it’s hotels.com that says they are exempt when they are not! This property along with most don’t spend the extra pet fee money on cleaning the pet rooms! Our dogs tell us with their nose how clean room is by how much they sniff around! You compile the problem by not properly cleaning the rooms after each stay because most house trained males won’t try marking a spot that’s been properly cleaned! I also know how hard it is to clean up after animals and it’s not fun! Well then if you can’t properly do it then don’t be Pet friendly like you claim because it isn’t at all friendly after we get here and see the conditions! "

"Enjoyed our stay !"

"The breakfast was great and our room was comfortable. "

"Everything was fine had a great time."

"You have to call the hotel to get someone to the front desk since they live on site. Otherwise it was an ok hotel"

"The room was very clean, but there was black mold around the water spout in the tub. The existing caulk just needed to be redone. The TV did not work because the receiver box was plugged into the wall behind the TV stand so we had to move furniture in order for the remote to communicate to the box. The volume did not work so anything we watched was blaring loud. The continental breakfast consisted of cereal only, so we ended up having to find somewhere for breakfast. The lady at the front desk was very kind and helpful, but this hotel needs some upgrades."