Exterior

Reviews of Graystone Inn

4 out of 5
Graystone Inn
100 S 3rd St, Wilmington, NC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 130 out of 182 reviews" "
Rating 8 - Good. 39 out of 182 reviews" "
Rating 6 - Okay. 7 out of 182 reviews" "
Rating 4 - Poor. 3 out of 182 reviews" "
Rating 2 - Terrible. 3 out of 182 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gaysorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veranda
Amazing place,beautiful and clean 😍
Stayed 1 night in Sep 2023

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
We had to walk in the rain to sister property for breakfast as B&B inn restaurant was not yet open. Absurd considering the price of the stay
Stayed 2 nights in May 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, we’ll definitely be back!
Stayed 1 night in Jun 2023

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Property!
Excellent location, beautiful facility. Restaurant and bar to open very soon. Will definitely be back.
Stayed 4 nights in May 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cute, beautiful hotel!
Absolutely beautiful hotel, will definitely stay here again if i go to Wilmington again. Very centrally located and walkable.
Stayed 1 night in May 2023

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite Gem of an Inn in Wilmington
What a gorgeous boutique hotel! This restored mansion is being renovated in both exquisite and attention to detail. Everything from the mattresses (Nectar) to small amenities like the spa-like towels, Moulton Brown shampoos and soaps, luxury bedding and spacious rooms all work for the comfort of the guest. They are going through some construction right now installing a restaurant and speakeasy pub. And rates are a little lower than they will be in the future. Take advantage of it and just go. You won't be disappointed. We stayed in both the Magnolia and Monarch rooms which were both wonderful.. (We had only booked one night and decided to extend to stay but had to move to the other room.) Staff was extremely attentive and helpful. After 8:00 p.m. there's self-check in.(managed through emails where they give you the code to the property in your room) but in the future there will be 24/7 on-site staff. I look forward to returning one day. This is one of the loveliest B& B's I've ever stayed in.
Stayed 1 night in Apr 2023

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and comfortable stay. Walking distance to a lot of restaurants. Breakfast at the inn was too notch
Stayed 1 night in Apr 2023

10/10 Excellent

dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay would highly recommend! The staff was gracious and helpful and the room was spacious and clean.
Stayed 1 night in Mar 2023
Response from Damian on 18 Mar 2023
Thank you Dave! We enjoyed hosting you and we look forward to your next visit!

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay just be aware parking at this property is scarce but they do have parking at anther property not to far
Stayed 2 nights in Feb 2023
Response from Damian on 3 Mar 2023
Thank you Jonathan and we look forward to hosting you again in the future!

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Damian on 3 Mar 2023
Hi Lori, thank you again for staying with us last week and for the 8/10 rating. Please let us know if there's anything we missed during your stay that could've gotten us to 10 out of 10. Any feedback is always appreciated.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Damian on 3 Mar 2023
Thank you Tony! We look forward to hosting you again in the future!

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
A chest of drawers or armoire would have been nice
Stayed 2 nights in Jan 2023
Response from Damian on 3 Mar 2023
Thank you again Gordon for choosing to stay with us! We appreciate the feedback and will work on making sure its rectified. We hope to host you again in the future!

4/10 Poor

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Was granted a late checkout of 200 pm and then on location they denied it and kicked us out at 100 pm. So they didn't keep their word. I was competing in an ironman and needed that time. Then my car was vandalized out front of their hotel. Very expensive expected better. They take about 5 minutes to answer the door as you wait outside liek a salesman even though you are giving them 4 bills per room. Plus I didnt get to have the dinner because they are remodeling and have no kitchen. Not doing that again.
Stayed 1 night in Oct 2021

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a truly lovely inn perfectly located for enjoying the Wilmington waterfront areas because it is only several blocks away from wonderful food, breweries, the riverwalk and art studios/shopping. We loved walking everywhere. The inn is under new ownership and will be undergoing extensive updating, but the staff and managers there were wonderful in making our stay most comfortable and enjoyable! We will for sure return again and again as I cannot imagine a more lovely spot for a relaxing extended weekend!
Stayed 3 nights in Sep 2021

8/10 Good

Carter

Travelled with partner
Liked: Cleanliness, staff & service
N
Stayed 2 nights in Sep 2021

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, wonderful breakfast. Will go back some day
Stayed 3 nights in Sep 2021

2/10 Terrible

Michael Bertolani

Stayed 3 nights in Jul 2021

10/10 Excellent

JOHN

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice weekend. Walkable to everything Wilmington. The breakfast was incredible
Stayed 2 nights in Aug 2021

10/10 Excellent

Wesley

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay August 2021! From the minute Dale let us in through the majestic front door with his wonderful Southern hospitality! The property is beautiful and well maintained throughout. Our room was meticulously clean and comfortable. The common areas were charming and well appointed with Colonial furnishings. Our breakfast was delicious and our compliments to the chefs! Damien took extra care to ensure everything was perfect throughout the morning! We loved every minute of our stay and look forward to making this an annual event.
Stayed 1 night in Aug 2021

10/10 Excellent

Anthony

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, unique, historic mansion with a ton of character!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful old hotel. Breakfast was delicious! It would be nice to have disposable cups in the room.
Stayed 1 night in Aug 2021

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Aug 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Greystone was extraordinarily charming, romantic and relaxing. The owners and staff were exceedingly helpful with the facilities but also great local recommendations for food and things to do. The breakfasts were Southern classics served with kindness and attentiveness, and the Inn itself is filled with beautiful history and design. Highly recommended stay, especially for couples of all ages looking for a romantic getaway.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. This hotel has so much character and charm. We were so pleased with breakfast, the size of the rooms, beach towels provided and kindness from all the staff. Would most definitely stay here again.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique building close to downtown.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This ol' girl has some age on her, but what a treat it was to stay here. It's recently under new ownership and it is evident they are committed to providing a great experience for the guests. ENTIRE staff was absolutely amazing and made sure we had everything we needed and more. Felt like we were leaving friends when we checked out. And bonus, the morning breakfasts were fantastic. Will definitely stay here again.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
Good staff!
Stayed 1 night in Jul 2021

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice historic property. Would have been nice to know there is only street parking and that you have to ring the doorbell to get someone to come and let you in when you get there to check in.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The house is beautiful. Staff were all super friendly and helpful. There are no refrigerators or freezers in the rooms and the TV situation is weak. The choices for breakfast were decent. It would be cool if there was always a waffle or pancake option for people who aren't very adventurous with breakfast food.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Incredible staff and service. Chef is great.
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. The service was friendly and helpful. It is walking distance from waterfront. Parking was fine. You just have to park somewhere on the street out front (not the side street). The only downside is that the wifi only really works on the first floor. It's a little pricey but a nice stay.
Stayed 1 night in Jul 2021

10/10 Excellent

Mrs Sarah J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wilmington stay.
Lovely place to spend our last two nights of our trip. Conveniently close to the historic district and the riverside. Lovely room and nice and quiet too.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I remembered this place when I was a child as opulent and elegant, but it seems to have fallen on hard times. The yard is as weedy and neglected as the house. The downstairs is really beautiful, but the rooms are in need of serious renovation and they need to establish a clear system to contact staff after hours in an emergency. We didn’t find out until after we booked that 1) we would be charged a cancellation fee by the hotel regardless of notice and 2) we MUST check in by 7pm or we would be unable to check in at all. We also discovered when our toilet broke at 7:30 that there was no one at the desk or manning the phones after 7 either. Fortunately, they responded quickly to an Expedia check in report and moved us. The original room had dirty carpets and an ancient mattress. The new room was cleaner, much more comfortable, and less a hodgepodge of chipped and frayed accessories. The claw foot tubs are fantastic and I hope they keep those although a step stool into them and grab bar would have been nice as they are a steep climb in a wet area. Everyone was very nice and to be clear they did move us quickly and with apologies, but it was not fun to try and fix a hotel toilet on vacation, the whole place needed a good cleaning, and it wasn’t clear how to get help when we needed it. They need to drop the rates until they can properly renovate and clean.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved everything about the Graystone Inn. Our room was clean and spacious, had more than the normal amenities. Damion, Dale and the rest of the staff were amazing. Our breakfasts were fabulous. Cannot wait to come back!
Stayed 2 nights in Jul 2021

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this bed and breakfast
Great bed and breakfast! Wonderful staff, beautiful rooms. My only suggestion would be more pillows on the bed - sometimes one each isn’t enough lol. Would definitely stay again.
Stayed 1 night in Jul 2021

10/10 Excellent

Cathy

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is gorgeous. The house is beautiful and very well maintained. Staff was very courteous and went out of their way to be helpful. Breakfast s were excellent and abundant. Would recommend highly. A true find.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to everything and the staff was friendly. It needs some updating as far as interior, but was clean and the breakfast was amazing.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Inn was very nice and clean. Great place to relax and enjoy the historic section of Wilmington.
Stayed 1 night in Jun 2021
Response from Dale on 7 July 2021
We are so delighted that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, grand old mansion! Great History! Very homey. Close to the Riverwalk.
Stayed 1 night in Jul 2021
Response from Dale on 7 July 2021
It warms our heart to know you had a great time with us. Please come back and see us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the property! Great service, beautiful inn.
Stayed 1 night in Jun 2021
Response from Dale on 30 June 2021
Thank you for your positive feedback. We loved having you. Please come see us again if you are ever in town. We have a lot of exciting things planned for the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was very friendly.
Stayed 1 night in Jun 2021
Response from Dale on 30 June 2021
Thank you so much! We loved having you. Please come back and see us the next time you are in town.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facility and breakfast were amazing! The owners were wonderful and gracious! The other gentleman that works there, however, is far from personable and we found to be incredibly rude. I would stay there again if I knew I didn't have to interact with him - but otherwise it was quite lovely and fabulously clean. The claw-foot tub was beautiful in the bathroom (but hard to get in & out of - be aware).
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel was generally clean, but we were put on the third floor below the eaves(no elevator), carpet was threadbare and stained, had only two flat pillows on the bed and no extra ones. We felt like the poor relations, or maybe in the servants quarters. Liked the bathroom, which was almost as big as the room. Breakfast was very nice, but did not outweigh the uncomfortable room. Will try somewhere else next time we are in Wilmington.
Stayed 1 night in Jun 2021