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"Just a little rough for a Hyatt. I requested service daily and only got it once as well. Property needs some love."

"Good value. "

"Perfect overnight stay"

"Very clean room!"

"The hotel is literally right off the highway and very close to the casino. Mainly why I chose it. The breakfast was good, the gym gets the job done, and the rooms were fairly large and quite comfortable. I was most impressed with the pool and hot tub. It’s exactly like the pics online and it’s never like that! lol! It was so cool to lay by the pool in New England in March. The hot tub has a cool light and waterfall which makes it even more enjoyable. I would definitely recommend this hotel especially if you are looking for something close to the casino. They even supply a shuttle on Friday and Saturday nights to Mohegan Sun if you needed it. "

"The pool is tiny. It felt crowded when my kids got in with only 5 other SMALL kids. My oldest didnt bother. My younger son got out after 5 minutes because "you can tell its a little kid pool.". The food was delicious though! And my tequila sunrise was on point. "

"Room was clean, but at night we could hear everything in the hallway and couldn’t sleep. Staff was very helpful and the spa was nice and everyone was very professional. Had a full body massage and it was fantastic. "

"This is a great location of The going to Southbridge has everything that you need super modern old-school style that’s super clean. Check out the awesome dark horse restaurant while you’re there."

"Paid $280.00 for a room that was probably worth $99.00( and that’s being nice)..This is a dated hotel,lobby is from the 80’s,the room we were given had wallpaper unglued in spots,the bath had stained ceiling tiles,the tub drain didn’t work( the drain plug wouldn’t stay up resulting in having to stand in you shower water),the cracks around the floor were caulked and dirty.The chair in the room was ripped and old,etc,etc…Bottom line? Choose a different hotel if thinking of staying by the casino.."