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Reviews of Hampton Inn Williamsport-Downtown

2.5 out of 5
Hampton Inn Williamsport-Downtown
140 Via Bella St, Williamsport, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 355 out of 599 reviews" "
Rating 8 - Good. 164 out of 599 reviews" "
Rating 6 - Okay. 37 out of 599 reviews" "
Rating 4 - Poor. 21 out of 599 reviews" "
Rating 2 - Terrible. 22 out of 599 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wenda

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s always great there!
Stayed 1 night in Apr 2024

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Wenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super!! Friendly, helpful, efficient
Stayed 1 night in Apr 2024

10/10 Excellent

Gerard, Angier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and staff is akwats nice
Stayed 1 night in Mar 2024

4/10 Poor

Kathleen

Travelled with family
The manager was very rude at check in. I don’t think she liked I booked with Expedia. ( than don’t offer through Expedia) I had reservations for two nights, I adjusted reservation & added an extra night. Even though I had reservation number & had emailing confirmation of two days, she was put out. When asked how can we remedy this , she said I am changing it, but gave no response until I asked what can we do? Very very rude.
Stayed 2 nights in Mar 2024

8/10 Good

Brittney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was warm
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Stayed 2 nights in Mar 2024

8/10 Good

MARY LOU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice location. We notice in the rooms the size of trash can . They are to small . Because have drinks or left overs from a restaurant the box fills the trash cans.
Stayed 1 night in Mar 2024

10/10 Excellent

Wenda

Travelled with family
Liked: Staff & service, property conditions & facilities
Check in easy. Great room. Lovely dinner
Stayed 1 night in Mar 2024

10/10 Excellent

Gerard, Angier

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oitstanding as always. Great stafg
Stayed 1 night in Mar 2024

10/10 Excellent

Joshua, Bellefonte

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Staff were wonderful.
Stayed 1 night in Mar 2024

10/10 Excellent

Tom

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to give us an excellent experience.Well done!
Stayed 2 nights in Mar 2024

8/10 Good

Dale

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
We were very disappointed. Our granddaughter was with us. She came with the intention of lots of pool time. The pool was FREEZING. she could only stay in for a few minutes. Then to make things worse, the HOT TUB was only a WARM TUB. The temperature was only in the low eighties on Sunday afternoon, and on Monday morning the temperature was still only WARM. The use of the pool and hot tub was the MAIN reason we chose this hotel. It won’t happen again. It’s time to find another hotel with better ammenities.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding facility.
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Stayed 1 night in Feb 2024

10/10 Excellent

Utsav

Stayed 2 nights in Feb 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, staff & service
Staff were wonderful, unfortunately the pool was closed. After an 8 hour drive, I was looking forward to a swim. (...also the reason we selected the hotel)
Stayed 1 night in Jan 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super friendly and helpful. We had a technical issue with our first room and they immediately have us a new room. A
Stayed 1 night in Jan 2024

10/10 Excellent

Robert, Albrightsville

Travelled with partner, Travelled with group
Great location for everything from shopping, foodies, business and culture Staff are some of the best hospitality Pros I have experienced
Stayed 1 night in Dec 2023

10/10 Excellent

Robert, Albrightsville

Liked: Cleanliness, staff & service, property conditions & facilities
Love it so far
Stayed 1 night in Dec 2023

10/10 Excellent

Gerard, Angier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel north lots This Hampton will be my new stop every time i cone hom3
Stayed 1 night in Dec 2023

6/10 Okay

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was good. TV had no signal in our room. Maintenance came quick with no luck. We were offered to switch rooms or reward points. We switched rooms. The pool was closed.
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jasmeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is extremely friendly, helpful and professional
Stayed 1 night in Dec 2023

10/10 Excellent

Amber

Stayed 1 night in Dec 2023

2/10 Terrible

Michele

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Tv sucked, beds noisy, no bar and restaurant but internet said there was
Stayed 1 night in Dec 2023

10/10 Excellent

Kathleen

Travelled with partner
Location
Stayed 2 nights in Nov 2023

2/10 Terrible

Russell, Allentown

First off I arrived at the hotel was told I could not register as computer system was down, I was not able to get a card to room. So I hung around lobby and sat in my car for some time 3 hrs or so. I was told that I would not be charged anything. The woman behind the desk called the holiday inn right next to Hampton inn as I was able to get a room for the night there. As of now I don’t know if the computer system was back up 24 hrs later.
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

RAMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff
Stayed 1 night in Oct 2023

10/10 Excellent

Iris

Travelled with family
Liked: Amenities
Everything is cool I like so much
Stayed 1 night in Oct 2023

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Easy parking. Nice breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean, friendly staff, good breakfast. Will stay here again.
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
No go
Slug on the wall of hotel room. The shower was handicapped which is fine but it sprayed water everywhere and soaked the bathroom floor no matter which way we turned the shower head. Pool was gross. Big globs of hair and fuzz
Stayed 1 night in Sep 2023

6/10 Okay

Jonathan C.

Stayed 1 night in Aug 2023

10/10 Excellent

JOSEPH

Stayed 1 night in Sep 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great complimentary breakfast options. staff was peronable and their hospitality was magnificent. short walk for shopping, dining, historic district, and nightlife. pool was cloudy but seemed clean
Stayed 3 nights in Sep 2023

6/10 Okay

ROBERT

Travelled with partner
Disliked: Staff & service
Desk staff should work more on their people skills. breakfast was great.
Stayed 2 nights in Aug 2023

10/10 Excellent

Lori

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice coffee was amazing. We loved the pool
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was not good as there is no room service and there was not enough towels and wash cloths available upon request. The breakfast lady working in the AM on Wednesday to Friday was rude and not friendly. Just overall disappointing. The fridge had ice sheets covering the entire fridge so my drinks couldnt be placed in the fridge.
Stayed 4 nights in Aug 2023

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Andre, Lebanon

Stayed 1 night in Aug 2023

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean and convenient.
Stayed 1 night in Aug 2023

10/10 Excellent

Chana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. With 4 kids it’s never easy finding a comfortable room, we got a 1 bedroom suite and we loved it. The rooms are large and spacious. They have a nice pool/hot tub and a nice outdoor seating area The staff was great too, would definitely go back.
Stayed 1 night in Jul 2023

10/10 Excellent

Dave

Travelled with family
It was a very, hotel
Stayed 1 night in Jul 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Clean. Close to dining, downtown. Would stay here again
Stayed 1 night in Apr 2023