"Such a fun facility. The Saturday night buffet was excellent with choices and quality. All the food kiosks kept the kids happy. Play the Ice man in the Arcade as you can win the most tickets to use to “buy” stuff in gift shop. The water park is exceptional, again a lot of choices for every age group. The room was as advertised and very clean. Beautiful view off our third floor balcony. The water park is available from 10:00am ( website say 1pm but when I called was told 10am) even though you can’t check in until 4:00pm. Check out is 11:00am but your park pass is still good until 8pm. Two full days of fun!!"
"My main complaint is one staff woman there in particular. I didn't get her name but she's an older African American woman with terrible manorism, was very rude and disrespectful, got tempered and unprofessional. I've never experienced first hand such rudeness in your face before. I think she's ready for retirement because she seems angry and bothered."
"We were not expecting this hotel to be as nice as it was! I highly recommend you stay here. It looked very new and clean, the room was very spacious and had everything we needed. It smelled good, they had fresh fruit water, and when we checked in very late, the lady at the front desk automatically gave us late check out the next day without us even asking. "