Family Suite, 1 Bedroom, Non Smoking

Reviews of Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA

3 out of 5

Reviews

7.2

Good

Rating 10 - Excellent. 585 out of 1861 reviews" "
Rating 8 - Good. 475 out of 1861 reviews" "
Rating 6 - Okay. 346 out of 1861 reviews" "
Rating 4 - Poor. 236 out of 1861 reviews" "
Rating 2 - Terrible. 219 out of 1861 reviews" "

6.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Kyndal

Good
Stayed 1 night in May 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Close to attractions, staff was very helpful. Goid breakfast they are also pet friendly.
Stayed 2 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
There were a lot of negative reviews about this motel online but we found it to be very clean and comfortable. The staff was helpful and friendly. The check in process was a little slow but not horrible. It appears that there have been some updates to the room, bathrooms and common areas of the motel. Our room was much cheaper than other motels in the Williamsburg. Overall this motel is a bargain!
Stayed 2 nights in May 2024

8/10 Good

Ayreona

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

4/10 Poor

Layla

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first day we arrived, we were told that we couldn’t get the room we reserved which was a 1 king bed room, because they weren’t cleaned yet. Instead we were offered a room with 2 queen beds. That wasn’t a huge issue for me because they told me I could get the 1 king bed room the next night. When we arrive to the 2 queen beds room, the room was pretty nice. We continued to look around the room, and found that one of the beds had a stain on it. So we did not use that bed. Disappointed, but I figured since we were moving to a different room, it wasn’t that big of a deal. The next day we move to the 1 king bed room, looked around the room was nice, and what did we find again? A stain on the king bed. Since it was our last night, we were over it, and just dealt with it. The morning me and my girlfriend were leaving, she found to big red spots on both of her wrists. We weren’t sure what it was, but we were nervous. This was certainly not a good experience. Now that I think about it while writing this review, I should be compensated for something because our experience was awful. I’m usually the type of person to ignore little small things but these weren't. I would not recommend this hotel to anybody. I’m only giving it 2 stars because of the breakfast and parking. That’s it.
Stayed 2 nights in May 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Shawn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I will not stay at this hotel again. The room was dirty and I had to wipe off the end tables and bathroom counters. I didn’t have any wash cloths and had to ask for them. The breakfast area was dirty and the blinds were covered in dust. This is the dirtiest hotel I have ever been in. Oh and not to mention the beds were uncomfortable.
Stayed 2 nights in May 2024

2/10 Terrible

Julia

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV did not work, the bathroom was dirty and we saw ants in the bathroom. The hallways was loud at midnight
Stayed 1 night in May 2024

6/10 Okay

Mary

Travelled with family
Wish the windows were more soundproof, we could hear street and parking lot noise.
Stayed 1 night in May 2024

6/10 Okay

Mariah

Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa, Prince George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet...
Stayed 1 night in May 2024

6/10 Okay

Laurent

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet.
Stayed 1 night in May 2024

6/10 Okay

Corena

Disliked: Property conditions & facilities
The halls and elevator had a strong odor, the ice machines were broken, check-in was lengthy and we didn't have enough towels at check in. It was convenient to our other sites.
Stayed 2 nights in May 2024

10/10 Excellent

Kim, Prince Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast definitely coming back especially when pools open
Stayed 1 night in Apr 2024

10/10 Excellent

Alanna

Everything was wonderful!
Stayed 1 night in Apr 2024

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Tina H.

Liked: Cleanliness
Disliked: Staff & service
As others have stated, I had a terribly long way to check in - not sure what the problem was at there was no one else there. I finally got checked in only to discover my room was on the first floor right across from the breakfast area! It was EXTREMELY noisy my first morning. Also, my AC never cooled below 60 degrees and the mini fridge didn't work which ruined some leftovers I planned to eat. After speaking to the manager, I was given a new room on the second floor and the next guest was several rooms away. I did enjoy my last 2 nights there, however, having to switch rooms right before I was supposed to leave to attend a family member's celebration of life was very inconvenient. There are two Country Inn and Suites in Williamsburg and this one is in the less desirable area. Not sure if I would stay there again.
Stayed 3 nights in Apr 2024

4/10 Poor

Sanaa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty room. The hotel is kinda old and not well maintained. The room was full of dust and there were stains and hair everywhere. Despite us complaining, no accommodations were done. The breakfast is okay. No indoor swimming pool. For this price, I would stay somewhere else
Stayed 2 nights in Apr 2024

10/10 Excellent

Katyayani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA and it was an experience worth raving about. From the moment I stepped into the lobby, I was greeted with warmth and hospitality that set the tone for the rest of my stay. The room itself was a sanctuary of comfort and style. Impeccably clean with modern amenities, it felt like a home away from home. The breakfast options at the hotel were also good. The hotel's amenities were equally impressive and also very near to Busch gardens. Overall, my stay at this hotel exceeded all expectations. It's clear that the staff takes great pride in providing an exceptional experience for their guests, and I can't wait to return for another visit.
Stayed 1 night in Apr 2024

2/10 Terrible

Cindy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled of urine, loud group of teens were there next to us and were loud late and we couldn’t sleep. No hairdryer in the room and most uncomfortable bed ever.
Stayed 1 night in Apr 2024

10/10 Excellent

Edmond, Glen Burnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for staying with us, Edmond! We're so glad to hear you enjoyed your stay and look forward to your next visit. We hope you have a wonderful day!

8/10 Good

Michael, Virginia Beach

Travelled with partner
Liked: Staff & service
The staff at the hotel were wonderful, but the property is really depressing looking, and our room had ants.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 15 Apr 2024
Michael, I'm sorry to hear about your experience. It sounds like the staff did their best to make your stay comfortable despite the property's appearance along with the ant issue and we are addressing this immediately. We are actively undergoing renovations to improve guest satisfaction and overall experience. We hope to have the honor of welcoming you back should your travels ever bring you back to Williamsburg. Thank you for the feedback!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & Quiet
Stayed 2 nights in Apr 2024
Response from Country Inn & Suites on 15 Apr 2024
Thank you for staying with us, Michael! We look forward to welcoming you back if your travels ever bring you back to Williamsburg. Take care!

10/10 Excellent

Jameer

Travelled with partner
Liked: Amenities
Great place to stay
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 15 Apr 2024
Thank you for staying with us, Jameer! We're glad you enjoyed your stay and look forward to seeing you again. Take care!

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet and clean.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 15 Apr 2024
Thank you for staying with us, Joe! We're glad you enjoyed your stay and look forward to seeing you again. Take care!

10/10 Excellent

Alphonso

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 15 Apr 2024
Thank you for staying with us, Alphonso! We're glad you enjoyed your stay and look forward to your next visit to Williamsburg. Take care!

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great stay with the family, great breakfast & location is convenient!!
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 15 Apr 2024
Thank you very much for your kind feedback, Samantha! We look forward to welcoming you back on your next visit!

10/10 Excellent

LaTrice

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. Everyone was friendly.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 12 Apr 2024
Thank you for the kind words, Latrice! We look forward to seeing you again. Take care!

6/10 Okay

Chelsea

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The building was not kept up well, I didn’t feel like rooms were thoroughly cleaned, they were dusty, the shower curtain was dirty and there were patches of the wall peeled.
Stayed 2 nights in Apr 2024
Response from Country Inn & Suites on 9 Apr 2024
Thank you for staying with us, Chelsea. I'm sorry to hear about your experience. It sounds like the maintenance and cleanliness standards of the building were not up to par. Cleanliness and upkeep are essential for creating a comfortable environment for guests. It might be worth bringing your concerns to the attention of the management or staff so they can address these issues and improve the quality of their accommodations. Your feedback can help them make necessary improvements for future guests. We hope to see you again in the future if your travels ever bring you back to Williamsburg. Take care!

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe hotel near Busch Gardens. The breakfast buffet was very good, with no extra charge.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 5 Apr 2024
Thank you for staying with us, Ryan! We're so glad you enjoyed your stay with us and we hope to have the opportunity to welcome you back. Take care!

8/10 Good

Shenora

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Slept good for a quick rest stop before continuing on our Spring Break road trip. Could use a bathroom update as far the walls and floor but still not enough to not stay here.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 5 Apr 2024
We're glad to hear you enjoyed your stay, Shenora! We appreciate the feedback regarding the bathrooms and hope to see you again if your travels ever bring you back to Williamsburg! Take care.

10/10 Excellent

John

Travelled with family and small children
Liked: Property conditions & facilities
The staff was very helpful and recommended restaurants
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 30 Mar 2024
We're glad to hear that our staff was able to assist you during your stay and provide recommendations for restaurants. We believe that part of the hospitality experience is offering guidance and suggestions to enhance our guests' enjoyment of the local area. If you ever find yourself back in the area, we'd love to welcome you again and perhaps offer more recommendations for you to explore. Thank you for choosing our hotel!

10/10 Excellent

Mohammad, Vienna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and updated. The staff were responsive, professional, and patient. Overall, it was a pleasant and enjoyable stay.
Stayed 4 nights in Mar 2024
Response from Country Inn & Suites on 30 Mar 2024
Thank you for sharing your experience! We're thrilled to hear that you found our hotel clean and updated, and that our staff provided responsive, professional, and patient service. We strive to ensure every guest has a pleasant and enjoyable stay, and we're delighted that we met your expectations. We hope to welcome you back again soon!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean,
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 27 Mar 2024
Thank you for staying with us, Sarah! We're glad to see you enjoyed your stay and hope to see you again in your next visit to Williamsburg, Virginia!

6/10 Okay

Giacomo

Travelled with group
I provided feedback with my concern of an inoperable fridge and a clogged bathroom sink. My concern was only acknowledged, but not rectified during my stay. Disappointing. The bed was comfortable though
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on 27 Mar 2024
Thank you for staying with us, Giacomo. We apologize for the issues faced during your stay. I couldn't find any notes in our front desk log regarding this or we would have been more than happy to resolve this for you! We hope you give us another chance in the future. Take care.

10/10 Excellent

Marlon, Williamsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 27 Mar 2024
Thank you for staying with us, Marlon! We're glad you enjoyed your stay and hope to see you again.

6/10 Okay

Charlotte

Liked: Staff & service
The front desk staff were friendly and attentive. The lobby appears to be remodeled, but the room could also use an upgrade. The major issue was that we found a HUGE dead spider in the sofa bed.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 27 Mar 2024
Charlotte, thanks for staying with us and we sincerely apologize for the issue faced during your stay. Next time you visit, please don't hesitate to come down to the front desk with any concerns or issues as that is what we're here for! :) We hope to see you again. Take care!

6/10 Okay

Daniel

Stayed 7 nights in Mar 2024
Response from Country Inn & Suites on 7 Apr 2024
Thank you for staying with us, Daniel! We hope you enjoyed your stay! Take care.

10/10 Excellent

Jaxon, Southport

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, one of my favorite stays so far!!!
Stayed 1 night in Mar 2024
Response from Country Inn and Suites on 21 Mar 2024
Thank you for staying with us, Jaxon!! We're so pleased to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking for wheelchair accessible. Staff was great getting us a ground level floor.
Stayed 2 nights in Feb 2024
Response from Country Inn & Suites on 27 Feb 2024
Thank you for staying with us, Michelle! We're glad you enjoyed your stay and hope to see you again!

2/10 Terrible

Khyllis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on 29 Mar 2024
Khyllis, thank you for your feedback.

8/10 Good

Jeremy, USAF Academy

Stayed 1 night in Feb 2024
Response from Country Inn and Suites on 21 Mar 2024
Thank you for staying with us, Jeremy! We're glad you enjoyed your stay and hope to see you again soon!

6/10 Okay

Stacey

Stayed 4 nights in Feb 2024
Response from Country Inn and Suites on 21 Mar 2024
Thank you for the review, Stacey! We hope to see you again soon!

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on 27 Feb 2024
Thank you for staying with us, Candice! We hope to see you again.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on 14 Feb 2024
Thank you for staying with us, Jonathan! We're glad you enjoyed your stay and hope to see you again!