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"The hot water did not work, blood stain on sheet, coffee maker did not work. pool was slime green and the guest laundry dryer did not work"

"Housekeeping did not clean suite I booked. There was a lot of what look like hair from their private parts. I was disgusted. I requested new sheets from front desk(Crystal) but she never brought them. I went downstairs to retrieve them myself and stood at the front desk for almost 5 minutes while Crystal played in her phone. I literally had to say excuse me for her to look up. I asked her what happened to her bringing fresh sheets to my room and her reply was "oh, I must've took them to the wrong room." I will never stay there again."

"We had a good stay. No problems."

"There was dirty underwear in the bed!! Dirty floors. Just not clean."

"There was an issue with my reservation but Malaya at the front desk went far beyond what I expected to get the issue resolved. All of the staff were very friendly and helpful. The only problem I encountered was the noise in the middle of the night from loud cars in the parking lot and nearby street."

"The only downside was no microwave or fridge in the rooms otherwise was fantastic."

"Hotel was great, staff friendly, breakfast could have been better to include breakfast meat and eggs."

"Some of reviews were not accurate in their praise of the facility. The hotel is very old with the outdoor entries, although very well lighted and safe. The breakfast was not extraordinary as noted but it was very satisfactory. Quite comparable to competing brands. The room was clean in appearance and furniture and bedding were reasonably new. BUT, the staff WAS EXCEPTIONAL as noted. I would stay there again if I were in the area."

"Room was good, no complaints"