Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Have been staying down in WW for many many years, usually at Icona or Ala Moana Hotel or similar properties and have also rented vacation properties down in VA beach (Sandbridge, etc.) for years as well. The property's location is perfect, the space was nice, and the unit was relatively tidy when we arrived, but definitely not clean. The fans had layers and layers of dirt on it, the couch/cushions have seen much better days and the floors were swiffered not cleaned. Having to thoroughly clean this unit and wash all the damp and used bath mats, bed coverings, vacuum carpets and put our personal linens onto sketchy pillows, etc. before we could settle in is not the best way to start a vacation, but that's what we had to do. The dishes in cupboards too were sticky and def not clean, so had to run the dishwasher as well. By comparison, when we rent in VA beach they provide commercially cleaned bed linens and towels and the condos are immaculate upon arrival, so was very disappointed upon our arrival at Hialeah 202. The master patio door too didn't lock, which made my wife and I feel vulnerable, but WW is relatively safe so nothing alarming, but it's these kinds of things that collectively demonstrate a lack of attention to detail which isn't too much to expect from a rental property. As guests we should be able to arrive, and settle in immediately upon arrival, not have to clean the place top to bottom before we can settle down. For the price point, Powers Group needs to step up its level of service and attention to detail when cleaning and turning over the units. Finally, we booked this unit because the listing had said that 2 of the 4 bedrooms had 2 beds each, which was perfect for the sets of siblings/children in our group. A few weeks before arrival we were told that one of these rooms now had a Queen instead. We were sold a false bill of goods to begin with and had to figure out sleeping arrangement for siblings with one less bed at the last minute. Not cool.