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"Hotel conditions were definitely different from the pictures, invoice price and Hotels.com price were almost 30 different (hotel staff told me $30 was Hotels.com's commission). I feel like I got scammed. "

"We really liked this place and it saved us hundreds over the resort hotels linked to Mack. The only downside for us was the bed. It was hard. Not firm. Hard. But the location was fantastic, staff was friendly and breakfast was delish. "

"It was good for the price and the lady at the front desk was great "

"Room was clean, spacious and in a great location. "

"Nice clean room, great shower, excellent breakfast, spacious parking garage "

"Great room and location"

"Thermal Baths were lovely "

"Nice clean room and easy self check in. "

"Staff were helpful. Room great size. No where to hang clothes but didn’t affect our stay as we had planned to live out of the suitcases anyway. Breakfast had wide variety, sausages, bacon eggs, croissants and other danishes plus cold meats, bread rolls; cereals and yogurt and fruit. Check in was easy and quick. Peaceful stay and only 15mins via car from Europa Park. Also had a really good restaurant (Glas Hause or similar) next door which we and our 2 kids enjoyed a meal at on our 1st night. Would recommend this to families visiting the area."