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Reviews of Hotel Schwanen

3 out of 5
Hotel Schwanen
Obere Bahnhofstr. 21, Wil, Kanton St. Gallen

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 35 reviews" "
Rating 8 - Good. 18 out of 35 reviews" "
Rating 6 - Okay. 0 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MOHAMED SHEIKH ABDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy with the all sataff and i like it the Hotel very nice hotel clean staff attitude polite and kind they well come you i never seen like this hotel i am traveling a lot this was not 3 star hotel same like five star service Thank you very much
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, extremely helpful employees.
Last minute booking which was actually overbooked. However the manager still accommodated me and made sure I had a room although it was later in the evening. Had a early 4 AM check out and they made sure I was able to get my rental car out of the secured garage at that time. Used the restaurant after check-in which had excellent service and excellent quality of food and beverages. I normally stay at the big name hotel brands but due to no availability I choose this hotel last minute and now will definitely return back here. What a gem!
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near train station
clean and comfortable but a very basic breakfast with little choice and no hot food apart from boiled egg.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, breakfast needs improving
5 mins from train, close to centre, clean and comfortable. Breakfast is very basic.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central hotel
Decent hotel in centre with parking. Elena and Deborah worked so hard in the restaurant.
Stayed 1 night in Nov 2021

10/10 Excellent

Cla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weiter so......
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes 3* Hotel im Zentrum der Stadt
Alles war bestens; das Frühstück war gut. Bei offenem Fenster ist es sehr laut. Alles kann man nicht haben - zumal das Hotel im Zentrum liegt.
Stayed 1 night in Aug 2023

10/10 Excellent

Kohler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr saubere Zimmer
Ein super Hotel an guter Lage mit Parkplätzen direkt in Front. Das Morgenbüffet bietet sehr viel. Der Kirchenturm ist gut hörbar was mich nicht störte, sollte man jedoch eventuell berücksichtigen.
Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Het hotel was super maar buiten snachts rond 4 heelveel herrie slecht geslapen en als je slecht slaapt is de dag al voor je begint niet zo goed
Stayed 3 nights in Jul 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
hôtel parfait mais je retire une étoile car le carillon du clocher de l'église proche qui sonne tout les quart d'heures est insupportable , cet hôtel était une étape pour couper ma route afin de me reposer ce qui n'a pas pu être le cas , dommage car l'hôtel est vraiment top ainsi que son personnel.Excellent petit déjeuner.
Stayed 1 night in Jun 2023

10/10 Excellent

Martin

Stayed 1 night in Jun 2023

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Herbert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Preiswertes Hotel
Preiswertes Hotel, gerne wieder.
Stayed 1 night in Nov 2022

10/10 Excellent

Balmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Angelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympathique
Chambre confortable et spacieuse, Personnel accueillant Bon petit déjeuner Dommage que le petit déjeuner est trop tard
Stayed 1 night in Aug 2022

8/10 Good

Peter Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nicht alles Schwan, was glänzt!
Miserabler Service im dazugehörigen Restaurant swan21. Gar nicht kinderfreundlich. Sehr kleine und niedrige Garagenparkplätze. Aussenparkplätze alle von Restaurantgästen besetzt. Essen im Restaurant und Hotelzimmer war hingegen sehr gut, geräumig und mit 2 zusätzlichen Betten. WLAN ist zwar vorhanden, Zugangsdaten muss man aber bei der selten besetzten Rezeption erfragen, anstatt dass die Angaben auf dem Zimmer wären.
Stayed 1 night in Aug 2022

8/10 Good

Peter

Stayed 1 night in Jul 2022

8/10 Good

Francisca

Stayed 3 nights in May 2022
Response from Franziska on 9 June 2022
Vielen Dank für Ihren Besuch und die positive Bewertung. Freundliche Grüsse Hotel Schwanen Team

8/10 Good

Steven

Stayed 2 nights in Apr 2022

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GB
War sehr zufrieden, guter Service, freundleiche Bedienung.
Stayed 1 night in Oct 2021

10/10 Excellent

Marielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentrale Lage, deshalb etwas Autolärm Einfaches aber gut eingerichtetes neues DZ Sehr freundlicher und aufmerksamer Service Gutes Frühstück und Essen im Restaurant Annulation auch bei Direktbuchung
Stayed 3 nights in Jun 2021

10/10 Excellent

DAESEONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Hotel Schwanen Team on 7 May 2021
Thanks a lot!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Merci
Stayed 1 night in Apr 2021
Response from Hotel Schwanen Team on 5 May 2021
Merci beaucoup pour la bonne note!

10/10 Excellent

christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr guter Service und eine gute Küche
Stayed 2 nights in Feb 2021
Response from Franziska Aeschlimann on 3 Mar 2021
Herzlichen Dank für die gute Bewertung! Ich werde das Lob gerne an die Mitarbeiter weiterleiten.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Hotel Schwanen Team on 24 Feb 2021
Herzlichen Dank für Ihren Aufenthalt und Ihre positive Bewertung. Wir würden uns freuen, Sie bei einer anderen Gelegenheit wieder bei uns begrüssen zu dürfen. Hotel Schwanen Team

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Andreas Bolakis on 28 Sept 2020
Sehr geehrter Peter, vielen Dank für Ihren Besuch und Ihre positive Bewertung. Bis zum nächsten Mal. Herzliche Grüsse

8/10 Good

Viktor

Stayed 1 night in Aug 2020
Response from Andreas Bolakis on 28 Sept 2020
Sehr geehrter Viktor, vielen Dank für Ihren Besuch und Ihre tolle Bewertung. Bis zum nächsten Mal. Herzliche Grüsse

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unkomplizierte Unterkunft
Obwohl wir in dieser Nacht die einzigen Gäste waren, hat alles reibungslos geklappt!
Stayed 1 night in Jul 2020