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Norseman Hotel

Photo gallery for Norseman Hotel

Featured image
Premium bedding, pillow-top beds, individually decorated
Premium bedding, pillow-top beds, individually decorated
Premium bedding, pillow-top beds, individually decorated
Premium bedding, pillow-top beds, individually decorated

Overview of Norseman Hotel

Norseman Hotel

3 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Riverside, Wick, Scotland, KW1 4NL

Explore the area

  • Popular LocationPulteney Distillery14 min walk
  • AirportWick (WIC)2 min drive
  • Popular LocationGrey Cairn Camsters26 min drive
  • Popular LocationDuncansby Stacks27 min drive

Choose dates to view prices

About this area

Wick

Located in Wick, Norseman Hotel is in a rural area and on the riverwalk. John O' Groats Ferry Terminal and Gills Bay Ferry Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Dunnet Bay Beach and Duncansby Stacks.

What's nearby

  • Pulteney Distillery - 14 min walk
  • John O' Groats Signpost - 26 min drive
  • Grey Cairn Camsters - 26 min drive
  • Duncansby Stacks - 27 min drive
  • Gills Bay Ferry Port - 31 min drive

Getting around

  • Wick Station - 5 min walk
  • Inverness (INV) - 139 min drive

Restaurants

  • Crofters — 1 min walk
  • Wickers Bar — 1 min walk
  • Bridge Street Cafe - 2 min walk
  • Harpers - 2 min walk
  • The Lunch Box - 2 min walk

About this property

Norseman Hotel

Rivewalk hotel with free breakfast and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. All 48 individually decorated rooms feature pillowtop beds and 24-hour room service. TVs, premium bedding and hairdryers are among the other amenities available to guests.
Norseman Hotel offers 48 forms of accommodation with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Rooms are equipped with dial-up Internet access (surcharge).

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available daily
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Upper floors only accessible by stairs
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 25.00
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet (varies based on length of stay)
Dogs welcome
1 per room
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for GBP 25.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: GBP 10.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard; cash is not accepted

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Norseman
Norseman Hotel Wick
Norseman Wick
Norseman Hotel
Norseman Hotel Wick, Scotland
Norseman Hotel Wick Scotland
Norseman Hotel Wick
Norseman Hotel Hotel
Norseman Hotel Hotel Wick

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 48 out of 154 reviews
5 - Excellent 31%
Rating 4 - Good. 61 out of 154 reviews
4 - Good 40%
Rating 3 - Okay. 25 out of 154 reviews
3 - Okay 16%
Rating 2 - Poor. 12 out of 154 reviews
2 - Poor 8%
Rating 1 - Terrible. 8 out of 154 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good food, friendly staff, clean rooms, warm, lots of hot water, some renovation still needed - new carpets in places would be good in public rooms and change of light shades in bar.
Stayed 5 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Norseman, despite it's unwelcoming appearance, is a hidden gem. Rooms need a little updating but all amenities needed were there and fab and staff are friendly and accommodating. The best part of our stay was the food; both dinner and breakfast were outstanding. Good quality home cooked food for dinner, which left us full. Breakfast was a buffet: great food, good options and done in a COVID safe way. All in all, even though we didn't enjoy Wick, we would definitely return to The Norseman.
Stayed 1 night in Aug 2021

2/5 Poor

Disliked: Cleanliness
It was not in a great location. Carpets were dirty.
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2021

4/5 Good

Liked: Room comfort
Stayed 1 night in Jun 2021