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"Did not like the shower or the fact that the back door did not lock but good breakfast and the room was clean"

"Night desk clerk needs education on basic customer service and courtesy"

"Good"

"We absolutely love staying here. I have NEVER found a dirty room and we stay here often. The staff are exceptionally kind and helpful."

"Need more healthy breakfast items"

"Everything was great "

"The staff was real helpful. The phone wasn't working in our room. Someone came and fixed it right away. If you are a coffee drinker, beware there is only a small one cup pot in the room. No problem with parking, there was plenty. The food was ok, we ate there a couple of days, but then we started going across the road from us from to the waffle house. We would stay there again, if in the area."

"We had a great time staying y the wilderness at the Smokies. We stayed during the week so there weren’t any lines. Hotel was very clean. Family friendly. Check in was fast. Staff was friendly-more so in the stone hill lodge where we stayed than the river lodge. Shuttle bus was available every 15min to transport to the waterpark. The only downfall was we weren’t aware of the construction going on for half of the waterpark so that was a bit of a let down but we still had fun. Park hours aren’t. Very late either for it being a vacation spot so that’s the only other let down we had. Overall though, we’d book again soon."

"The room was clean and just as shown in the pictures; The loft and bedroom beds were comfortable but the mattress on the sofa was thin and uncomfortable. The bathroom was clean with a nice walk-in shower. The pool and hot tub were excellent. The grounds were scenic and clean. "