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Reviews of Towneplace Suites By Marriott White Hall

2.5 out of 5
Towneplace Suites By Marriott White Hall
8531 Sheridan Road, White Hall, AR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 64 reviews" "
Rating 8 - Good. 15 out of 64 reviews" "
Rating 6 - Okay. 3 out of 64 reviews" "
Rating 4 - Poor. 2 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Chetermareco

Clean and very sweet please
Stayed 2 nights in May 2024

10/10 Excellent

Terica

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Tim

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with great ammenities
Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, the property was well maintained.
Stayed 1 night in Apr 2024

4/10 Poor

Robyn

Liked: Cleanliness
Disliked: Staff & service
Hotel itself is very nice, however after driving 7 hours; I arrived at 3:30 and my room was not ready. I had to wait about 30 more minutes to get in. So, an hour after checkin…
Stayed 1 night in Apr 2024

10/10 Excellent

Chetermareco

Liked: Amenities
So clean and friendly
Stayed 3 nights in Mar 2024

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024

10/10 Excellent

Jacob

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not enough parking.
Stayed 1 night in Mar 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is a very nice hotel. It’s very clean and the bed and the pillows are so comfortable!
Stayed 2 nights in Feb 2024
Response from Jay Patel on 14 Feb 2024
Thank you so much for your review and for choosing our hotel. we are happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness and the staff was very courteous
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrii

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was best ever ! Shower dispenser was empty on soap and shampoo. But great safe place to stay .
Stayed 1 night in Dec 2023
Response from General Manager on 1 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

John

Travelled with partner
Liked: Property conditions & facilities
New facilities, very clean. Not the most comfortable bed I've been in.
Response from General Manager on 1 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Twonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choose this place
The hotel was very clean, comfortable. Will stay again. The breakfast was good
Stayed 2 nights in Dec 2023
Response from General Manager on 1 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

DJango

Liked: Cleanliness, staff & service, property conditions & facilities
The suite
Stayed 3 nights in Nov 2023
Response from General Manager on 4 Dec 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jerald

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was a stain in the bathtub of the room we stayed in.
Stayed 1 night in Nov 2023
Response from General Manager on 4 Dec 2023
Thank you for your feedback. Cleanliness is our number one priority and we do apologize for the stain in the bathtub. I have spoken to the housekeeping supervisor to back sure this doesn't happen in the future.

8/10 Good

Tameka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a slight issue with check in and found bugs crawling in the bathroom but overall the stay was pleasant. The area is quiet, within walking distance of Coltons, and breakfast was nice.
Stayed 1 night in Nov 2023
Response from General Manager on 16 Nov 2023
Thanks for staying with us. Your feedback is important.

10/10 Excellent

Yolander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and the staff was super nice.
Stayed 2 nights in Oct 2023
Response from General Manager on 30 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Fhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 3 nights in Oct 2023
Response from General Manager on 30 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not that great
Stayed 1 night in Oct 2023
Response from General Manager on 30 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fred

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed this 2-night stay. Plan to stay here in the future. Very friendly, courteous staff. Great breakfast.
Stayed 3 nights in Oct 2023
Response from General Manager on 30 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Joanne

Stayed 1 night in Oct 2023
Response from General Manager on 30 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Isabel C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Sep 2023
Response from General Manager on 14 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

TaQuita

Stayed 2 nights in Sep 2023
Response from General Manager on 12 Sept 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

carolyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
employees was fabulous and professional the pool should be daily
Stayed 2 nights in Aug 2023
Response from General Manager on 30 Aug 2023
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Christopher

Liked: Cleanliness, room comfort
Plumbing issue was crappy
The toilet never flushed right so I was stuck with waste in the toilet for my complete stay. I was given a smaller room than what was in photos. I expected so much more from a hotel this newly constructed
Stayed 1 night in Aug 2023
Response from General Manager on 30 Aug 2023
Sorry for the inconvenience and this is below our standards. We hope that you give us another chance in the future. We appreciate your feedback!

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on 30 Aug 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

William

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Pretty much brand new. Amazing comfortable beds. Nice rooms. Very comfortable all around.
Stayed 1 night in Aug 2023
Response from General Manager on 30 Aug 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best
My preferred hotel when visiting White Hall. Consistently clean with wonderful, joyful staff and absolutely delicious breakfast. Quiet, peaceful location as well.
Stayed 2 nights in Aug 2023
Response from General Manager on 30 Aug 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from General Manager on 30 Aug 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
We needed a decent place with a pool and enough beds just for a night along our trip. Check-in was easy and fast. The place was spotless and comfy. Our favorite thing was the breakfast attendant. She was extremely kind and made sure we got everything we needed even though we came down just a tad late.
Stayed 1 night in Jul 2023
Response from General Manager on 3 Aug 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from General Manager on 3 Aug 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Lacey

Stayed 1 night in Jul 2023
Response from General Manager on 12 July 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kelly

Stayed 4 nights in Jun 2023
Response from General Manager on 3 Aug 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from General Manager on 12 July 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Aaron

Stayed 1 night in Jun 2023
Response from General Manager on 12 July 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. New
Stayed 1 night in Jun 2023
Response from General Manager on 3 July 2023
Thanks for staying with us. We appreciate your feedback! Hope to see you again in the future!

10/10 Excellent

shahzad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. Everything looks new and contemporary style. Loved it 😊
Stayed 1 night in Jun 2023
Response from General Manager on 3 July 2023
Thanks for staying with us. We appreciate your feedback! Hope to see you again in the future!

8/10 Good

Marijke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO RESTAURANT AND NO BAR AS ADVERSTISED!
The only reason we booked at this hotel was because Hotels.com advertised that this hotel had a restaurant and a bar within the hotel - This is absolutely NOT true.
Stayed 3 nights in Jun 2023
Response from General Manager on 14 June 2023
I do apologize that the website was incorrect. We are fixing it now. We appreciate your feedback!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property. A cool vibe.
Stayed 1 night in Jun 2023
Response from General Manager on 14 June 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and professional. And the bed was crazy comfortable!
Stayed 1 night in May 2023
Response from General Manager on 26 May 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. Room had everything you needed. The. Staff. was wonderful, so sweet and so courteous!
Stayed 1 night in May 2023
Response from General Manager on 26 May 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Theodora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will go back
Stayed 2 nights in May 2023
Response from General Manager on 10 May 2023
Thanks for staying with us. We appreciate your feedback and hope to see you in the future.

8/10 Good

Stanley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was visiting my aunts birthday 100 celebration nice clean facility not much to do in the area
Stayed 2 nights in Apr 2023
Response from General Manager on 10 May 2023
Thanks you staying with us. We appreciate your feedback! We hope to see you in the future.

6/10 Okay

Cindy

Stayed 1 night in Apr 2023
Response from General Manager on 3 May 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from General Manager on 5 Apr 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is new property and the design is very modern and fresh and bright.
Stayed 1 night in Feb 2023
Response from General Manager on 6 Mar 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Our TV didn't receive any channels, but that appeared to be the Cable TV provider's fault.
Stayed 1 night in Feb 2023
Response from General Manager on 6 Mar 2023
Thanks for staying with us. We appreciate your feedback!