Westtown Holidays from AU$1,938

Friendly staff and very helpful. Location was great and the room was very clean.

Staff were wonderful. Hotel was a great experience

The room was extremely loud at night. Traffic and emergency vehicles, people and the room heat woke us up on and off all three nights. 5th floor is too low. Views were nice but we didn’t realize how awful the noise would be. Room heater sounded like a train coming through the room whenever it clicked on.

Hotel Riu Plaza Manhattan Times Square completed the dream trip to NYC during Christmas! The location was optimal. The staff was kind. Service was efficient. Lobby area was beautifully decorated for amazing photos by the front window, and cozy and chill for moments before and after interacting with the busy NYC streets. The hotel room was immaculately clean. The bed was comfy. The shower was refreshing. The staff said, “This is your home in NYC”, and it surely felt like home!

When we checked in, the male front desk staff wearing glasses was unwelcoming. He greeted us but no eye contact, not very hospitable too. The hotel has a good location, just a few minute walk to times square & other attractions. Although, the hotel’s outdated. No drinking water in the room, we were told to purchase from the store beside the hotel. On the bright side, you can leave your luggages in a designated room there prior to check-in time & after checking out so you can still roam around the city without having to worry about your bags!