Standard Studio, 1 King Bed, Courtyard Area
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Reviews of Westport Motor Hotel

3.5 out of 5
Westport Motor Hotel
207 Palmerston St, Westport

Reviews

7.0

Good

Rating 10 - Excellent. 45 out of 299 reviews" "
Rating 8 - Good. 123 out of 299 reviews" "
Rating 6 - Okay. 67 out of 299 reviews" "
Rating 4 - Poor. 43 out of 299 reviews" "
Rating 2 - Terrible. 21 out of 299 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Eileen

Travelled with family
Liked: Cleanliness
I thought that the room was a very good price for what we paid, until we tried to sleep at night. The double bed was actually two single beds with a sheet over them and they were not the same size twin beds either. One of the mattresses was good quality the other worn out and I spent the whole night rolling into the middle until i made hubby swap with me. Everything else about the room was fine.
Stayed 1 night in Sep 2023

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motor Hotel
This place is not an enjoyable stay. It seems to be an old restaurant and hotel complex that has been reopened with little effort to improve it. Looks run down and poorly maintained. A lot of the building doesn't seem to be open or is just closed up. Check in experience isn't clear (on the booking it says there is no check in and you need to call ahead to get instructions, which is not a welcoming experience). Few amenities provided in the room (TV had few channels, remote did not work (it was so old the batteries were disintegrating inside the remote), not enough plates or cutlery for a room that slept 3 (2 plates and 1 fork, knife and spoon). There was a hole cut in the bathroom ceiling for no clear reason, just left there. There was a lot of damage to the back door of the room. Friendly manager when we got to speak but the entire experience is really poor and needs a significant upgrade as a place to comfortably spend a night.
Stayed 1 night in Oct 2023

4/10 Poor

Paul

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Two rooms allocated were NOT the ones booked and paid for: queen when king plus single booked/accepted; summer duvet and no electric or extra blanket in one room. Rumbling water pipe all night in one room. While dated and tired, clean and tidy. Never saw anyone from management at any point.
Stayed 1 night in Sep 2023

6/10 Okay

Katja

Liked: Staff & service
Bed was too soft and didn't really feel safe
Stayed 1 night in Jul 2023

4/10 Poor

G

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Best to avoid
Broken bathroom window, missing shower curtain, multiple light bulbs missing from the room. I wont be going back here
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not what it looks like
Unfortunately, the accommodation is old and tired. Although the beds were comfortable, the unit we stayed in had mold in the shower box and on the old heating system by the window. This unit was for two/three people, there was only enough crockery and cutlery for one person. There was no toaster, where another unit the same has a toaster. The TV didn't work. The picture published does not reflect the state of the accommodation. There is no reception desk. If you needed anything you had to phone. It was very impersonal.
Stayed 2 nights in Jun 2023

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities
Very tired
Stayed 1 night in May 2023

4/10 Poor

king

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Its in a good location its very rundown mould everywhere and it needs a proper representation of what it's actually like on its advertising site. Half the rooms are occupied by the homeless.You really word want to pay no more than 50 dollars a night and when you do arrive you will want your money back.
Stayed 2 nights in Apr 2023

4/10 Poor

Hamish

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned properly. Bathroom rubbish bin still had rubbish from the previous occupants. Extra blankets were just thrown in the cupboard, on the floor. We understand that due to covid there were no staffs but the person we talked to us was helpful
Stayed 1 night in Apr 2023

4/10 Poor

Caitlin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly been let go our room was very dusty, hair in sink and mold in bathroom. Missing light bulbs and covers. TV limited channels and made clicking noise. Door would jam and need force to open. No check in have to ring on arrival. No staff around for extra towels etc.
Stayed 2 nights in Apr 2023

2/10 Terrible

Andrew

Travelled with partner
Disliked: Staff & service
The unit was clean and comfortable bed The television only had three channels with poor clarity...the shower fid not operate well...one of the bed lights had no switch on it so was not able to be used..in the kitchen thete was no toaster and a little bit of cultery thrown in a cupboard...i was unable to use my visa card to pay with as the system didnt work....the place is on the market but the units need to be revamped and the oeners need to have better quality of what is in the units.. woukd never ever stay there again ..truly disappointing...
Stayed 2 nights in Apr 2023

4/10 Poor

Miralem

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Run Down with no service, probably got what we paid, it is up for sale and needs rfefurbishing
Stayed 1 night in Apr 2023

2/10 Terrible

zaiden

Stayed 1 night in Apr 2023

2/10 Terrible

zaiden

Disliked: Property conditions & facilities
Was not impressed as only could find one bowl to eat off after looking around room trying to find a towel Wich were tossed behind the door in bathroom floors unvacuumed . Would not let them pay me again to stay
Stayed 1 night in Mar 2023

6/10 Okay

Fiona

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing
Nobody at reception and doors locked at 6.30pm. The phone number on the door didn't answer. After two attempts I phoned the number on my reservation. I was told a unit number but when I went to it it was locked so I had to phone the number again. I was let in but was asked my name again and where I had booked through. There was no milk in the fridge, no tea bags and only decaffeinated coffee and hot chocolate sachets. The property has a for sale sign on it.
Stayed 1 night in Mar 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not fit to rent out.
Check in was contactless, our room was left unlocked. We took one look at the building and knew what to expect. The property is for sale so no maintenance is done. The reception and restaurant are closed and left untidy. There was mould on the ceilings. The table top was peeling. The kitchen cabinet and toaster were mouldy. We phoned to cancel our booking. I am surprised and disappointed that this motel is still advertised to tourists.
Stayed 1 night in Mar 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2023

8/10 Good

Jeff

Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
It looked like the placed was closed, when finally got someone, they were friendly and helpful, but lacking information
Stayed 2 nights in Feb 2023

6/10 Okay

Philip, Northcote Point

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Check in was by phone apparently blaming Covid and wrong room number given. Some lights not working. Outside lights left on overnight made sleeping difficult. It was cheap and it showed
Stayed 1 night in Feb 2023

2/10 Terrible

jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
It was horrible, didn’t look anything like the pictures. Courtyard was delapadated laundry was out of service no bar as advertised. No one at check in.
Stayed 1 night in Feb 2023

10/10 Excellent

Rex

Stayed 2 nights in Feb 2023

2/10 Terrible

Jane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was closed. No milk and the bathroom was dirty and the place smelled. Bar and restaurant closed. It was not a nice place to stay.
Stayed 1 night in Feb 2023

6/10 Okay

Beryl

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
This motel has unfortunately lost its vibe and original purpose. No personal contact with host except by phone. It obviously used to be a thriving establishment (with a restaurant and conference facilities which are no longer used). It is now basically dead along with the town of Westport. Very sad 😔
Stayed 1 night in Jan 2023

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price was perfect, clean and comfortable. Great shower. Terrible teabag brand . Happy with room.
Stayed 1 night in Jan 2023

6/10 Okay

Karen

Liked: Cleanliness
Tired inside and out

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little place to stay, convenience store less the 100mtrs down the road closes at 8:30pm, three beautiful places for dinner!! Perfect little Motor Inn x

6/10 Okay

Meredith

Stayed 1 night in Dec 2022

6/10 Okay

Ross

6/10 Okay

Scott

Disliked: Staff & service
It's what the reviews say it is. Definitely needs a few upgrades. But I just needed a bed for the night - and that's what I got.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID OR SLEEP IN CAR
AVOID! Dodgy, super dirty, doors and windows don’t close. As a welcome gift: bed bugs.
Stayed 1 night in Dec 2022

8/10 Good

Nancy

Stayed 1 night in Dec 2022

8/10 Good

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities
Convenient central location
Stayed 1 night in Oct 2022

8/10 Good

James

Travelled with partner
Disliked: Staff & service
No password for wifi and crockery insufficient, otherwise comfortable
Stayed 1 night in Oct 2022

6/10 Okay

James

Stayed 1 night in Oct 2022

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were seen to immediately and the rooms were comfortable and well-appointed. The beds were comfortable.
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
A One Time Stay Only
Although the room was clean there was no milk in fridge, the tv was not working at all, we had no teaspoons, the front door was almost beyond opening and closing, the lights at the back door went all night shining through the top window of the back door which had no covering. Way overpriced for the condition and lack of a working tv. Would not recommend this to anyone
Stayed 1 night in Sep 2022

6/10 Okay

David

Travelled with family
Liked: Property conditions & facilities
Stayed for one night. Good facilities which met our needs
Stayed 1 night in Sep 2022

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean tidy rooms would recommend to all
Stayed 2 nights in Aug 2022

8/10 Good

Jason

Stayed 2 nights in Jun 2022

2/10 Terrible

Richie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Be warned. Nothing like the photos. The beds are terribly uncomfortable, bathrooms not too clean, just overall not a great experience. All of us woke up with terrible neck pain and couldn't wait to get out of there. Would not recommend
Stayed 1 night in Apr 2022

6/10 Okay

Abby

Stayed 1 night in Apr 2022

4/10 Poor

Judith

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sadly the managers struggle against a non interested land lord So many things not attended to.Staff willing but an uphill climb.Good for overnight stay Clean and good beds.
Stayed 1 night in Mar 2022

4/10 Poor

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
would not stay there again
Stayed 1 night in Jan 2022

4/10 Poor

Kay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
tv didnt work
Stayed 1 night in Jan 2022

8/10 Good

Mike

Travelled with partner
Liked: Staff & service, amenities
It was in a great spot, easy to walk everywhere, nice seating areas out back, the hosts were lovely.
Stayed 1 night in Jan 2022

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great economic property with pub/dining across the road. We stayed 2 nights and enjoyed it. The hosts are very welcoming and hard working. Get to Westport and support your local economy kiwis 😊
Stayed 1 night in Jan 2022

6/10 Okay

Travis

Travelled with group
Liked: Cleanliness, staff & service
The owners are nice and friendly and helpful. Perhaps it's due to the covid situation, but the property could do with an update - having said that, the whole west coast is struggling due to lack of tourism, so it's a catch 22. The room itself was perfectly clean and tidy and had everything you need. The internet is terribly slow, though.
Stayed 1 night in Dec 2021

4/10 Poor

Dean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2022

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good
Stayed 1 night in Dec 2021