Westport Hotels, Charlotte

"The staff is wonderful!!"

"The staff was top tier and took and pick us up from airport "

"This was ok for a budget option but there was a really scary looking control panel in one of the elevators that was so concerning looking that it made me write this review."

"I cannot say enough wonderful things about our stay. We were there three nights to do college tours and go to a Hornets game. The staff was amazing. Every single person was friendly and welcoming and accommodating from beginning to end. The amenities were perfect including the indoor pool and hot tub when it was highs in the 40s to the free hot breakfast AND dinner AND complimentary drinks daily. We will definitely be back when we are in town!"

"Great location and property"

"Very comfortable stay and the breakfast was good. Hotel associates were very professional and friendly. The beds were very comfortable and the rooms were clean."

"Great value for the location. Clean, good breakfast, and good gym. "

"The property and the room was nice. The staff at the desk was nice and extremely helpful. The shuttle was great and they would take you anywhere where you wanted it that was close by including the airport.. however the woman that worked in the restaurant on March 3 and fourth in the evening was extremely rude. I walked in just to see a menu and as soon as I walked up, she said stand there. As I was standing there by the podium, I saw the menus underneath. I went to grab one and she said that’s not the menu Just wait. after waiting for a while, she came up to me and gave me a menu from behind the bar. That was the exact same menus at the podium. I just looked at the menu and didn’t think anything else about it. Later, when I came back to order food again, she was rude with no pleasantries whatsoever, and I noticed her doing this with other customers. I ordered my food and she told me to come back in 10 15 minutes when I came back. I noticed that she was still being rude to all the customers except for one. With this customer, she actually went out of her way to make a conversation with him and was all smiles and giggles. She seemed to only want to help people of a certain ethnicity. I will say that she and I are the both seemed to be the same ethnicity. The next day again I went to the restaurant just to look at the menu again to see what I was going to order that night. When I walked up, it was 4:58 and she just walked by me and said we don’t open until five "

"Clean room, staff will not allow you to extend your stay online without either charging an additional $20, or force checkout at 11:00 and check back in at 3:00. STUPID policy for those that are enjoying their stay and want to extend it. Overall one I’ve the best v as lies in Charlotte for NOT extending your stay on-line. Note: There are no bugs and the beds are comfortable. "