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"Great place"

"Staff took extra time and care to get me a room where I could watch my boat in the parking lot. Also the hotel has plugs/ outlets to plug in your boat overnight! "

"Pros: breakfast was above average. Great water pressure. Good lighting in the bathroom and parking lot. Cons: mold/mildew above the shower. Beds were hard as bricks. Our door looked like it had been hit by a tornado. Only one on the row not painted. No chain lock or anything extra to secure the door. Overall would probably not stay here again because mainly of the mildew and hard beds. Staff was extremely nice. "

"Moldy bathroom, brown stained towels, loose drywall tape on ceiling and wall, minimal breakfast, young receptionist, difficult to understand."

"Yes"

"Nice hotel "

"It was great second time staying there"

"My only choice when coming to Florence! Love this property! "

"I stayed overnight for a leadership conference. My room was ready early so that was a plus. I had a balcony overlooking the pool with a river view, in which I witnessed an amazing sunrise. I did have an issue with the cleanliness of my shower. There was long dark hair on the shower wall where someone had shampooed their hair. This was an oversight by the cleaning crew so I have to knock off a star for that. The front desk staff was very nice and offered to send someone up to clean it. They also were nice enough to extend my checkout by 30 mins so that I can change after the conference before hitting the road. The happy hour at Swampers was packed but still a vibe. However, the bartenders were not that friendly. It seems they weren't not happy to be there or maybe to see so many of us; however, the food and drinks were good. Lastly, I had a wonderful Vita Glow massage by Tina and added an eye treatment. She was amazing! The Spa lounge areas leaves more to be desired. I believe the Spa lounge area and the in room bathrooms could use an upgrade. On a positive note, I purchased some decently priced spa products that smell yummy with awesome benefits. I look forward to using them soon!"