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"Staff were really lovely and helpful. Room was very clean and quiet, and the hotel was perfectly situated in the centre of Hexham. The only issues were the very few parking spaces available, and the fact we could only park for up to 2hrs with a permit during the day, if there wasn’t any space in the tiny car park. But we loved the hotel itself and would recommend. "

"Fabulous room. Great comfy bed. Pub food good too"

"Quality"

"Yes"

"Great host and room as usual "

"Lovely venue, rooms comfortable and warm. The sinks are a bad design, the kettle doesn't fit under to fill the kettle! Staff all friendly. "

"We travel to appleby castle as often as possibly we luv the company of sally and her staff. It will be a shame for the castle to be sold its so relaxing and the staff are down to earth which is what we like as a group. "

"Yes Great"

"Super friendly. Room was large and clean, nicely furnished. Restaurant menu was extensive and high quality, good value "