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"I cannot fault this hotel, Top marks for everything especially service and excellent food"

"Great stay, very pleasant staff, excellent breakfast"

"Breakfast and our evening meal were very good, service pretty quick. Our dog was allowed in all areas if I remember correctly. There was not much parking directly outside and it seemed that visitors for High Force used it so that they didn't have to pay for parking! I believe the receptionist said we could use the paid parking if we gave our Car Reg."

"We stayed overnight and had dinner and breakfast on the morning of departure. Anyone with mobility issues needs to be careful about which room they book, of those in the castle I think that there are a couple on the first floor, accessed by a fairly grand staircase. The rest require a climb up a narrow and steep spiral staircase. The room we stayed was up said spiral staircase and was spacious and clean, well furnished and with a large en-suite. The lady on reception provided a great welcome and helped during our stay, special mention also goes to the lady who gave us and other guests a castle tour. In terms of dining we found a limited menu and an incapacity to vary it in the slightest. Also the staff were less than attentive."

"Lovely building, felt very welcoming. Large buffet breakfast was extensive. Some of the younger bar staff struggled with interaction, I thought. "

"The room was really warm even after adjusting the thermostat. Price of meals and drinks were fair. The staff great."

"Nice hotel with friendly staff Busy pub & restaurant- great breakfast included in the cost of the stay Beautiful village with lots of history Lots of dogs staying & visiting with diners No lift (elevator) but they carried my bags up the stairs for me so that wasn't an issue They give you a key to the outer door so if you're out late (like I was for a wedding in a nearby location), you just hold a key fob to the door & you have 24 hour access They kept my bags free of charge so I could stroll along the river Tyne after checkout & had a couch for me to relax on as I waited for my train - gave me free wifi to upload my trip pictures too Great place to visit"

"Parking was easy being right outside the property. A lovely lady called us to check our arrival time as we had booked an evening meal and the last order time was 8pm and she didn't want us to miss out. We had a lovely evening meal, with it being their weekly Pie night it really hit the spot after a long journey! Our room was very spacious and extremely comfortable too. There were lots breakfast options and what we both had was delicious. We will definitely return as this place is a real gem. And being centrally located for visiting family, the Yorkshire dales and the Lake District the location is perfect."

"Staff were kind and friendly. Food was good in the bar but over priced. My room was grubby, the bedding and bathroom were clean but there was dust and dirt on the ledges and windowsills. No shower gel in the bathroom either. I was also above the kitchen there was lots of banging about outside and a constant humming/droning from what sounded like extractor fans. This did stop around 9pm but then started up again at 10pm. It was really quite loud, I could still hear it when I had my headphones in. I was charged twice, payment taken by expedia and by the hotel. I have been advised that the hotel have refunded my payment but nothing showing yet. It is such a shame this beautiful building is being left to deteriorate but not spending money is one thing, there is no excuse for it not being cleaned properly."