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Top Western Massachusetts Hotel Reviews
Berkshire Mountain Lodge
8/10 Good
"One of the most important aspects of a good hotel is the smell of it when I first walk in the door. This lodge smelled clean and was clean. The second important thing is the customer service. This place was just okay. Polite but not very friendly. The third important aspect is the plumbing and that was just okay too. Workable enough so we didn’t have to ask for another room but the little soaps were tiny and the toilet was in okay condition. A little hard to flush sometimes. They act like it’s someplace special but it really isn’t. It was a good stay but nothing special. Location was convenient to everything - restaurants and stores."
The Yankee Inn
10/10 Excellent
"Perfect will stay there again."
Hotel Downstreet, an Ascend Collection Hotel
10/10 Excellent
"Great location; walkable to restaurants. Spacious 7th floor room had a nice town and mountain view. All staff friendly and helpful. Bed was comfortable; room very clean. Breakfast was minimal and uninspiring."
Hilton Garden Inn-Springfield, MA
8/10 Good
"i"
The Williams Inn
10/10 Excellent
"Great hotel at a great location. Staff were most helpful especially Stephen at the desk. Bartender was top notch as were the restaurant staff. Highly recommend!👍"
Hotel UMass
10/10 Excellent
"This place is very convenient for us since it is inside the UMass campus where my children study."
La Quinta Inn & Suites by Wyndham Springfield MA
10/10 Excellent
"Everything was very good and the breakfast was delicious"
D. Hotel Suites & Spa
8/10 Good
"Everything was clean staff very helpful. Breakfast was good and hot"
Holiday Inn Express & Suites Pittsfield-Lenox-Berkshires by IHG
10/10 Excellent
"Every one was very kind and helpful."
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