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"Easy check in, the receptionist was lovely and got us extra pillows when we asked. Parking convenient in the multi-storey. Easy walk into Bruges itself, or public transport available on the doorstep. Clean room, comfy bed, great shower! Only niggle was the window doesn't open much so the room was hot on a 23° day (air con didn't work either). Basic (no kettle and shower is right next to the bed, but you know that on booking) but will do for a short stay as just somewhere to sleep!"

"Hotel and rooms are old in general. Not well maintained in places. We booked two rooms and at first one of the rooms had a terrible smell. We reported to front desk and luckily they had another room available. Otherwise I couldn't imagine staying in that room even for a minute."

"Pretty historic hotel in a good location with very helpful staff"

"Excellent (but pricey) breakfast buffet. Spacious rooms with attentive staff. "

"Listing for this booking hides that towels and parking are not available without additional costs, and that beds need to be made by guests and rubbish taken out by guests. Bringing towels with us from abroad and taking them back as wet towels wasn’t something I was expecting when I made the booking. All of this is mentioned on the follow up communication "

"Fabulous stay. Right in the heart of the city. Big room with everything we needed. Would stay again. "

"Rooms were immaculate, the staff are great. Hôtel was exactly what we wanted. Just outside the centre so it was nice and quiet. "

"Modern, fairly new, clean and comfortable room. The staff was friendly. It was a little difficult to find when walking from the train station. It was about a 10-minute walk with luggage. It is the farthest building in a row of buildings, and the entrance to the hotel was a little tricky to find, but it was easy once we figured it out. There are a grocery store and several restaurants at the train station. It is about a 15-minute walk to the old town."

"Friendly staff, clean rooms "