West Valley Hotels, Boise

"Worst hotel I've been in Idaho. Bad beds, baths awful. I don't recommend this hotel."

"the breakfast was very good , although we found the booths not high enough so we switched to the tables which were perfect for dining."

"I liked the breakfast"

"Clean clean clean"

"I was called a couple nights before checking in. I was told you to overbooking if I wanted to change my room that I came with two beds into two rooms with one bed each I thought they were upgrading me, but she was nice but instead they separated my daughter and me. I originally had a two bedroom unit which I was not aware of but still if I pay for it, I should’ve been able to use it and not be separated from my adult daughter. Great water pressure to take a shower. Delicious hot cocoa available for the guests. A huge hazle to log into the Internet. Fortunate they do not have a pool spa. Overall, it was nice.."

"My stay was relaxing and worry "

"M"

"Clean, warm and lively staff and centrally located "

"The location on the greenbelt was great, and the Lime bikes are such a fun feature for travelers staying in the area. Unfortunately, the customer service experience was disappointing. When I asked about the possibility of an early check-in, the employee just looked at me blankly instead of offering any explanation or assistance. I also asked about the Lime bikes since they are such a popular attraction along the greenbelt, and he said he didn’t know anything about them. To top it off, I grabbed a Gatorade from the shop and was shocked when it cost $17. Between the lack of customer service and the extremely overpriced snacks and drinks, the stay did not feel worth the cost. A little more friendliness, local knowledge, and reasonable pricing would have made a big difference."