Search West Townshend Cottage Accommodations

"Very clean. Well equipped kitchen. Helpful staff."

"The front desk staff was extremely friendly and helpful. The room was very clean and a good size for a single person or couple. The bed was a bit hard for my liking, but that's just personal preference. There is no food of any kind in the hotel (no vending machines, no breakfast items other than coffee), but they do provide a list of local options and several are very close by. This wasn't a problem for me. Downtown Brattleboro is just a short drive away. Overall, I thought the Riverside was lovely and a great value and would stay there again."

"Everything was as it is described. Restful night sleep."

"The girl at the front desk was very helpful and made our stay very pleasant."

"Staff was great,breakfast and the inn itself was fantastic, would definitely recommend to others"

"Easy access off the highway close enough to town for a meal or groceries "

"I am a family travel blogger who stays in hotels frequently with my husband and two young daughters. This was the most disappointing hotel experience we have had. We booked this stay for Mother’s Day weekend and arrived expecting a comfortable, family-friendly experience. From the moment we arrived, the property appeared noticeably run-down compared to what was advertised online. When we entered the lobby, there was a sign at the front desk stating, “Helping another customer. Be right back.” We waited approximately 15 minutes with no staff member present before leaving to take our children elsewhere and returning later. Upon returning, the front desk informed us that although I had reserved a king room with a sleeper sofa, the reservation had been entered for only two guests. I explained that we were traveling with our young kids and expected the sleeper sofa to accommodate them. Rather than offering flexibility or assistance, we were told the only option was to purchase an additional adjoining room. What made this especially frustrating was that the hotel appeared nearly empty, with very few cars in the parking lot and clearly many available rooms. As a traveling family arriving on Mother’s Day weekend, the interaction felt unnecessarily rigid and financially motivated rather than customer-focused or accommodating. We no longer felt comfortable staying at the property and chose instead to leave. Because the reservation was made through Hotels.com we were not given a refund."

"Everything was ok, but the soap was too small and there was no Kleenex, and the toilet paper only 1-ply. The parking lot was a bit sketchy. It had all the basics to get through the night, room was warm and clean."

"Room Was a disaster, stickers on the mirror , wall . No trash can in the room . Had a no smoking room . The blanket had a cigarette burn on it . Tv was not plugged in and not operational . There was furniture outside one of the lower rooms . Breakfast was not provided. Basically. Building should be torn down."