All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 427 out of 1005 reviews" "
10 - Excellent
427
Rating 8 - Good. 287 out of 1005 reviews" "
8 - Good
287
Rating 6 - Okay. 122 out of 1005 reviews" "
6 - Okay
122
Rating 4 - Poor. 66 out of 1005 reviews" "
4 - Poor
66
Rating 2 - Terrible. 103 out of 1005 reviews" "
2 - Terrible
103
7.8/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Leon
Business traveller
28 Apr 2024
Disliked: Staff & service
There was limited dining option. I only stayed 1 night was in the area on business
It was what we needed. People were very helpful at check in. Comfortable beds.
LeeAnn
Stayed 1 night in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for your feedback and for choosing our hotel. We're glad you had a positive experience overall. If there's anything specific we can do to improve and earn that extra star next time, please let us know. We hope to welcome you back soon.
10/10 Excellent
Anton
16 Apr 2024
Liked: Cleanliness
Anton
Stayed 1 night in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If you ever find yourself in the area again, we'd love to welcome you back for another wonderful visit.
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If you ever find yourself in the area again, we'd love to welcome you back for another wonderful visit.
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If you ever find yourself in the area again, we'd love to welcome you back for another wonderful visit.
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If you ever find yourself in the area again, we'd love to welcome you back for another wonderful visit.
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for your 5-star review! We're delighted to hear that you found our customer service helpful and enjoyed our breakfast offerings. We hope to have the pleasure of welcoming you back soon.
Nice breakfast. Small but clean room. Friendly staff. No business center.
David
Stayed 2 nights in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for sharing your feedback. We're pleased to hear that you enjoyed our breakfast, clean rooms, and friendly staff. We appreciate your input regarding the business center, and we'll consider it for future improvements. We hope to welcome you back for another pleasant stay.
8/10 Good
Ramiro
9 Apr 2024
Liked: Cleanliness
Ramiro
Stayed 1 night in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for your feedback and for choosing our hotel. We're glad you had a positive experience overall. If there's anything specific we can do to improve and earn that extra star next time, please let us know. We hope to welcome you back soon.
10/10 Excellent
Carol
Travelled with family, Business traveller
6 Apr 2024
Very helpful. Great customer service and offer breakfast
Carol
Stayed 1 night in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for your 5-star review! We're delighted to hear that you found our customer service helpful and enjoyed our breakfast offerings. We hope to have the pleasure of welcoming you back soon.
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for taking the time to leave us a 5-star rating! We're delighted to hear that you enjoyed your stay with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!
Response from Yamilex- Front Office Supervisor on 3 Apr 2024
Thank you for choosing to stay with us! We're delighted to hear that you had a pleasant experience during your time here. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. We hope to have the pleasure of welcoming you back soon!
8/10 Good
Tiki
1 Apr 2024
Tiki
Stayed 1 night in Mar 2024
Response from Yamilex- Front Office Supervisor on 23 Apr 2024
Thank you for your feedback and for choosing our hotel. We're glad you had a positive experience overall. If there's anything specific we can do to improve and earn that extra star next time, please let us know. We hope to welcome you back soon.
Response from Yamilex- Front Office Supervisor on 3 Apr 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
The property is well maintained and managed. Everyone was very friendly. Conveniently located near airport and car rentals
Christine
Stayed 2 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 3 Apr 2024
Thank you for your glowing review! We're delighted to hear that you enjoyed our well-maintained property and friendly service. We strive to provide a convenient and comfortable experience for all our guests. We hope to have the pleasure of welcoming you back in the future!
4/10 Poor
Steve
28 Mar 2024
Liked: Cleanliness
Disliked: Staff & service
No shuttle to airport
Steve
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 3 Apr 2024
Thank you for your feedback. We apologize for any inconvenience regarding our shuttle service. We do offer transportation to and from the airport for a 10 fee, which can be easily arranged with a quick call to our front desk. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
Near airport, close to everything, clean room with refrigerator, breakfast also
Daniel
Stayed 4 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 3 Apr 2024
Thank you for your positive review! We're glad to hear that you enjoyed our convenient location, clean rooms, and amenities such as the refrigerator and breakfast. We appreciate your feedback and hope to welcome you back for another pleasant stay soon!
2/10 Terrible
hellen
25 Mar 2024
hellen
Stayed 2 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
We're truly sorry to hear about your disappointing experience. Please reach out to us directly so we can address your concerns and make things right. Your satisfaction is our top priority.
Response from Yamilex Hernandez- Front Office Supervisor on 3 Apr 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
8/10 Good
Roman
25 Mar 2024
Roman
Stayed 4 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 3 Apr 2024
Thank you for choosing to stay with us! We're delighted to hear that you had a pleasant experience during your time here. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. We hope to have the pleasure of welcoming you back soon!
8/10 Good
Richard
Travelled with partner
25 Mar 2024
Liked: Cleanliness, staff & service
Overall, the property is dated. The motel is near the airport in a congested, dirty area. at an average of $240 per night it was overpriced. On the other hand, the staff, especially housekeeping, treated me very well.
Richard
Stayed 4 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, Richard, for your feedback. We appreciate your compliments regarding our staff, especially our housekeeping team. We apologize for any inconvenience caused by the location and pricing. We'll take your comments into consideration as we strive to improve our guest experience. We hope to have the opportunity to welcome you back in the future.
It was a nice quiet place the breakfast is decent and the staff are nice.
Kevin
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, Kevin, for your glowing review! We're delighted to hear that you enjoyed the peaceful atmosphere, our breakfast offerings, and the hospitality of our staff. We hope to welcome you back for another enjoyable stay in the future!
8/10 Good
Linda S
25 Mar 2024
Linda S
Stayed 2 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for your feedback and for choosing our hotel. We're glad you had a positive experience overall. If there's anything specific we can do to improve and earn that extra star next time, please let us know. We hope to welcome you back soon.
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, Kenneth, for your positive feedback! We're thrilled to hear that you found your stay with us very nice and comfortable. We hope to have the pleasure of hosting you again in the future
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, Mary, for your positive rating! We're delighted to hear that you enjoyed your stay with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, Bryan, for your feedback. We apologize if your experience did not meet your expectations. Your comments regarding pricing and cleanliness are duly noted, and we will take them into consideration to improve our services. We hope to have the opportunity to welcome you back and provide a better experience in the future.
2/10 Terrible
Dawn
15 Mar 2024
Dawn
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we'd like to learn more about what went wrong during your stay so we can address any issues promptly. Please reach out to us directly so we can make things right. Thank you for bringing this to our attention.
10/10 Excellent
Rosemarie
Travelled with partner
13 Mar 2024
Liked: Cleanliness, staff & service
The room has not been updated since the70’s
Rosemarie
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, Rosemarie, for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back again soon!
10/10 Excellent
James
Business traveller
13 Mar 2024
Best price close to the airport
James
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, James, for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back again soon!
10/10 Excellent
Tracy
Travelled with family, Business traveller
11 Mar 2024
Liked: Staff & service
Disliked: Amenities
Young lady. We're going to the front desk with very pleasant. The property I had concerned about
Tracy
Stayed 2 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 12 Mar 2024
Thank you for your perfect rating and kind words about our front desk staff. We're thrilled to hear about your positive experience. If you have any concerns about the property, please don't hesitate to share them with us, and we'll be happy to address them promptly.
6/10 Okay
Sharnese
10 Mar 2024
Sharnese
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 3 Apr 2024
Thank you for your rating! We're glad to hear that you had a positive experience during your stay. If there are any areas where we can improve and earn that perfect 5 next time, please let us know. We look forward to welcoming you back soon!
8/10 Good
Alain
9 Mar 2024
Liked: Cleanliness, staff & service
Location
Alain
Stayed 1 night in Feb 2024
Response from Yamilex Hernandez- Front Office Supervisor on 12 Mar 2024
Thank you for your positive feedback regarding our location. We're glad to hear that you enjoyed your stay with us. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.
8/10 Good
Jessica
Travelled with family
6 Mar 2024
Liked: Cleanliness, staff & service, amenities
5 minutes to the airport, near the beaches and the beds are comfortable
Jessica
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 12 Mar 2024
Thank you for your review and for highlighting our convenient location near the airport and beaches, as well as our comfortable beds. We're delighted you enjoyed your stay, and we hope to welcome you back soon for another pleasant experience.
8/10 Good
Michelle
5 Mar 2024
Liked: Staff & service
Michelle
Stayed 2 nights in Mar 2024
Response from Yamilex H.- Front Office Supervisor on 7 Mar 2024
Thank you for your rating, Michelle! If there's anything specific you feel we could improve upon to earn that extra star next time, we'd love to hear your feedback.
Response from Yamilex H.- Front Office Supervisor on 7 Mar 2024
Thank you, Frinet! We're thrilled to hear that you had a great stay with us and that our staff made you feel welcomed and supported. We hope to welcome you back again soon for another wonderful experience.
6/10 Okay
Natasha, abaco
Travelled with family and small children
3 Mar 2024
Liked: Staff & service
Hotel was ok for a one night stay. Floor though you cant see the dirt is very dirty and leaves your sock and feet black. Literally black . Staff is very nice
Natasha
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for your feedback, Natasha. We appreciate your kind words about our staff and regret any inconvenience caused by cleanliness issues. We'll address the concerns you've raised to ensure a better experience for future guests. We hope to welcome you back for an improved stay.
6/10 Okay
Stephan
29 Feb 2024
Liked: Cleanliness, staff & service
It was a fine place. A little dated interiors, but they were intact. Room had a dehumidifier as apparently the AC couldn't keep up with that task.
Stephan
Stayed 1 night in Feb 2024
Response from Yamilex H.- Front Office Supervisor on 7 Mar 2024
Thank you for your feedback, Stephan. We appreciate your perspective on our facilities. We'll certainly consider your comments as we continuously work towards improving our guests' experience. If there's anything specific you believe we could do better, we'd love to hear from you.
Response from Yamilex H.- Front Office Supervisor on 7 Mar 2024
We're glad you enjoyed our complimentary breakfast, Suzanne! We strive to offer a satisfying start to your day. If there's anything more we can do to enhance your stay, just let us know.
Response from Yamilex Hernandez- Front Office Supervisor on 28 Feb 2024
Thank you for the fantastic review! We're thrilled to hear that you had a super excellent experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of welcoming you back again soon.
6/10 Okay
ROBERT
Travelled with partner
26 Feb 2024
Disliked: Cleanliness, amenities
Here's your real review. The hotel in general is just okay the breakfast is just okay it almost seems as as if the woman who takes care of everything only just puts out just enough. What they don't tell you is that you can hear the airplanes taking off and Landing but it did not keep me awake. The toilet bowl was loose and the floors were absolutely disgusting. I can't imagine the last time they mopped the floor as we walked around and our feet were black so we had to wear black socks the whole time we were in the room. The bed was very comfortable in the TV worked good. They also seem to allow commercial businesses to park in the parking lot and on a Thursday night and other nights there were a whole bunch of men sitting on a picnic table in the parking lot drinking beer , it's really not a good look. The hotel is very close to all car rentals and the airport.
ROBERT
Stayed 3 nights in Feb 2024
Response from Yamilex Hernandez- Front Office Supervisor on 28 Feb 2024
Thank you, Robert, for taking the time to share your feedback with us. We're glad to hear that you found the bed comfortable and the TV satisfactory. However, we apologize for the shortcomings you experienced during your stay, including the cleanliness issues and disturbances from outside activities. Your comments have been noted, and we will address these concerns with our team to ensure a more enjoyable experience for our guests in the future.
6/10 Okay
Jessica
25 Feb 2024
Jessica
Stayed 1 night in Feb 2024
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, Jessica, for your feedback. We appreciate you taking the time to share your experience with us. If there are specific areas where we can improve, please feel free to let us know so we can work towards making your next stay more enjoyable.
8/10 Good
Diane
25 Feb 2024
people were friendly
Diane
Stayed 2 nights in Feb 2024
Response from Yamilex Hernandez- Front Office Supervisor on 28 Feb 2024
We greatly appreciate your positive feedback regarding our friendly staff. We strive to provide exceptional service to all our guests, and we're delighted to hear that you had a pleasant experience. Thank you for choosing us, and we hope to welcome you back soon.
6/10 Okay
scott
Business traveller
25 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Check in was flawless, plenty of parking, comfortable bed. The facility appears ready for a remodel.
scott
Stayed 2 nights in Feb 2024
Response from Yamilex Hernandez- Front Office Supervisor on 28 Feb 2024
Thank you, Scott, for sharing your experience with us. We're pleased to hear that your check-in process was smooth, and you found our parking ample and the bed comfortable. Your feedback regarding our facility is duly noted, and we'll consider it as we continue to improve our offerings.
8/10 Good
Kendal
22 Feb 2024
Kendal
Stayed 1 night in Feb 2024
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, Kendal, for your positive rating! We're delighted to hear that you enjoyed your stay with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
This is the second time we have stayed at Quality Inn. It is close to rental car returns and the airport- great when you have an early flight. Clean facility, friendly staff.
James
Stayed 1 night in Feb 2024
Response from Yamilex Hernandez- Front Office Supervisor on 21 Feb 2024
Thank you, James, for choosing Quality Inn again and for sharing your positive experience! We're pleased to hear that our convenient location, cleanliness, and friendly staff met your expectations. We look forward to welcoming you back for another great stay whenever your travels bring you our way!
Response from Yamilex Hernandez- Front Office Supervisor on 21 Feb 2024
Thank you, Mario, for your kind words! We're delighted to hear that our staff provided friendly and responsive service during your stay. We appreciate your feedback and hope to have the pleasure of hosting you again in the future!
Response from Yamilex Hernandez- Front Office Supervisor on 21 Feb 2024
Thank you, Emmanuel, for your perfect rating! We're thrilled to hear that everything was great during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful experience!
Response from Yamilex Hernandez- Front Office Supervisor on 15 Feb 2024
Thank you, Deanica, for your rating on Expedia! We appreciate your feedback. If there's anything specific you'd like to share or if there are ways we can enhance your experience in the future, please feel free to let us know. We look forward to the opportunity of hosting you again!