West End Hotels, Portland

"The shuttle driver and the service they offered was great. They took us to dinner on the waterfront,then picked us up and took us to the State theater. They also picked us up after the show. The staff and breakfast buffet was awesome I'm just beware,they have cutback and breakfast was no longer free.that said it was delicious and well worth the price"

"This was my second t I me staying here. The warm cookie was a delicious. They have complimentary toothbrushes and toothpaste which saved me a trip to the store and was very much appericated."

"Centrally located. Room very clean, if a bit tight. Friendly staff, we genuinely felt welcome. "

"Great location."

"This was my first trip to Maine for a quick 38 hour trip for a friend's baby shower from Friday afternoon to Sunday morning. Communication was easy as I was able to text the person at the front desk letting them know my ETA. Once I got my rental car and let them know I was close, the host Maggie literally had the door open to greet me. Once showing me to my room, I looked around the pantry to see local snacks and drinks available to grab and go. Maggie went above and beyond by giving me suggestions for restaurants and shops to check out during my stay. She even had some tissue paper on hand when I commented that I'd forgotten some for my gift. The breakfast was delicious, and the entire spread was a unique assortment for a bed and breakfast style set up. When I arrived back on Saturday after the shower, there was a group of ladies making their own perfumes, and it smelled amazing. I guess they host events in the establishment as I chatted with the host of the event who was staying in the Danforth and had come over from Vermont. Every night I got to have a cozy fire in my room, and there was a book with colored pencils available to add my own story in the book along with previous excerpts from people all over the world and what they did during their stay in Portland. It was fantastic details like this that set it apart from other hotels. Checkout was super easy since I had to leave at 4am for my 6am flight, just leaving the key in a designated area. I will definitely be back!"

"We only spent the night and left too early fir breakfast"

"Reception was very helpful."

"All the employees were so nice and hrlpful"

"Highly recommended! Very clean and staff were amazing!!"