Search West End Cottage Accommodations

"Wifi connectivity issues the entire stay..Rooms could use some upgrades. Staff was really nice and accommodating. "

"The rooms are very clean and only a two minute walk to ferry and beach"

"I had a wonderful stay. The check-in process was seamless thanks to Amanda at the front desk. She was incredibly welcoming, offered great recommendations for dinner at the onsite restaurant, she made me feel at home from the moment I walked in."

"Offered some good tours. I just wouldn't do the island tour. The cave tour was awesome! The dolphin encounter was wonderful. The bonfire was fun. We did things on our own sunset Cruise was super fun. Just be prepared to spend money on cabs as everything is on canals and is not very walkable. Other than that we had an incredible time"

"Clean room. Good air conditioning. Water pressure is too low. Priced a little high. Delapitated hotel in front of property is gross. It negatively affects first impression."

"Aging property with"

"I really wanted to like this hotel because it has clear potential, but unfortunately my experience was disappointing. The unit that I was in felt like it hadn’t been properly maintained in years. It looked as if it was cleaned and they forgot about it. There were dead insects in the room, and overall it just didn’t feel sanitary or cared for. Because I am somebody who travels with Lysol and disposable sheets I didn’t make as big of a fuss as I could have. To make matters worse, basic amenities weren’t up to standard. The lighting in the main bedroom didn’t work at all, complete darkness! I had to call maintenance just to get it addressed. That’s something that should be checked long before a guest arrives. Maintenance man was very friendly! Came in and got it done. I was also surprised that they charge extra for WiFi, which feels outdated, especially considering many guests are international travelers who rely on internet access to stay connected. When I called the front desk in disbelief the staff sounded as if I offended her. With proper upkeep and attention to detail, this place could be great, but as it stands, it fell far short of expectations."

"Good place to stay in the area and reasonable rate when I booked."

"The rooms were very clean and the staff were pleasant and helpful. Didn't want to leave, can't wait to plan my next visit."