Bar (on property)

Reviews of ibis Wenzhou University Hotel

2.5 out of 5
ibis Wenzhou University Hotel
Chuangrong Commercial Square, Qinye Road, Tea Mountain St, Wenzhou, Zhejiang

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

4.0/10

Cleanliness

2.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Thinnawan, Bangkok

Disliked: Cleanliness, staff & service, room comfort
Fully prepaid and get confirmed, but refused to ch
We have fully paid in advance and received confirmation from Expedia, but when we checked in, the hotel refused to give us rooms we booked with reasons that they could not find our confirmed bookings. Furthermore, the hotel told us to pay them directly in cash in order to stay. Anything can happen in China, even with IBIS international hotel chain! Now we need to contact Expedia to return our money we have paid on their system. So much waste our time!
Stayed 1 night in Jan 2018
Response from Miss zhou on 21 May 2019
对不起这边给您造成的不便,我们酒店会采取您的建议给客人更好的住宿体验。