Holiday Homes in Waupoos

"We were shown into a room with terrible conditions. Everywhere was dusty and there was a terrible stench all over the place. There were several visible stains on the sheets, pillowcases and the mattress. When we informed the staff, it was like they're offended! They took us to another room upstairs. The jallway was dirty and stinky as well. The new room was in the exact same conditions. Dirty, dusty, stinky and visible stains all over the bed. We reached out to Expedia and they talked to the property management. There was nothing they could or would do! Our trip was ruined. We had to head back home since the property was totally unlivable. No refund nor any other compensation was provided. Not even a single word of apology... We were out $200+ FOR NOTHING. Terrible experience and awful service. Is this what hospitality industry has come to in this country?! I don't expect special consierge like a 5star hotel, but you can't even clean the room and offer clean bed sheets anymore?? "

"The person I checked in with was very nice and friendly. The person I checked out with was quite the opposite. She was aslo coughing over everything. Otherwise it was a nice building"

"Excellent made to order breakfast; many options in the bar for dinner. beautiful surroundings; wish it wasn't raining so we could have walked around the property. Staff was extremely helpful. we had a bit of trouble finding it, as our nav system sent us on a wild goose chase. The lady at check-in was very apologetic, really not her fault. Would stay there again. we had an issue with the TV and the shower, but nothing that would stop us from recommending it."

"Hot fresh breakfast. Close to restaurants and malls. Lots of parking. Clean hotel."

"Yes was amazing "

"Great spot easy walk to restaurants and shops. Very lovely rooms"

"Great amenities and location."

"The staff, overall property amenities and parking was excellent! "

"Nice!"