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"No hot water"

" The staff at this property made all of the difference in the world. There were MANY different events happening this weekend in STL and this team showed up in an unbelievable way. Jenn checked us in with efficiency, professionalism and friendliness. She was so helpful and then we blink an eye and she is the bartender for the evening showing up and shining again. The staff who kept the hospitality areas function was phenomenal. There was never a time I saw when the food was empty, and any spills were wiped up quickly. The food was good, but man...that service team deserves their very own five star rating! The venue was very close to the soccer stadium and that was the reason for our visit. Thanks to you all."

"This was a great location for downtown area, especially union station! Comfy beds, great breakfast, drinks and popcorn in the lobby was nice too. "

"Excellent "

"Everyone was incredible, all staff was really friendly. We stayed for the Adam Sandler concert and it was a short walk over to the Enterprise Center. We also were comped a really nice breakfast because of a slight issue with our keys that was easily fixed. Amazing time!"

"Everything about my stay was good. It was a little strange to have the window in my room overlooking the inside courtyard of the hotel but it was still a pleasant stay. The evening and morning buffet was substantial and good. "

"Clean room but our bathroom smells like someone is smoking weed next door because the air flow coming from that bathroom vent smells smells so Bad "

"Thank you so!!!!! Much.. General Manager Brandy.. she even let me check in at 930am it was AMAZING..!!!"

"I felt safe, being an older single lady, in a city that was unfamiliar to me. Also, I filled out a form that I would be a day late in arriving. How do I go about seeing if I will have a refund on that? Susan"