Find a Great Motel Waterford

"The laundry and clean crew are loud- with the carts going over the sidewalk. Guest laundry was out of order and front office staff should know that. Would not stay here for long stay. Not many options for food, supplies around. The delivery option ends at 10:00 and many people arrive on late flights, by the time you get here there is no food options "

"yes"

"Beautiful hotel -rooms were very spacious, pool was great, bar has nice selection and staff. We were there in March so outdoor pool etc was not open but it looked pretty with waterfalls etc.Spa was nice but very expensive. "

"Great room, good breakfast and very friendly staff."

"The spa treatments are amazing. In addition, the restaurant is excellent at making simple dish extra special. I highly recommend the avocado toast from the breakfast menu."

"Good goodbye "

"We stayed for one night. Had not eaten and were to tired to go out. We ate at their bar and found it to be excellent. The food, people and drinks were very good. The bed was very comfortable."

"Friendly staff. Minutes from the airport. Shuttle service timely."

"I’m extremely disappointed with my experience with this Hyatt property. I booked a room for March 6 but cancelled the reservation within about an hour after learning that my international travel plans had changed due to a major disruption overseas. A Hyatt representative even sent a waiver to the front desk confirming the charge should be waived. Despite cancelling immediately and never checking in or using the room, I was still charged. When I contacted the hotel, the manager refused to review the situation and stated that because the hotel was fully booked that night, a refund would not be issued. This was very frustrating, especially given the circumstances and the waiver that had already been sent. I have since escalated the issue to Hyatt corporate and hope they will resolve it fairly. I expected better customer service and understanding from a brand like Hyatt."