Hotels with Pool & Resorts in Waterbury from AU$115

"The room was clean and staff was great"

"Nice place"

"Customer service was extremely poor. Rashheda was fabulous getting me in early, but that’s it. The amenities were terrible.. one pack of coffee, one sugar and one creamer and that’s all you get in your room. Are you kidding me? You turn on the heater or the air conditioner it’s so loud that you have to turn it off or you can’t hear the TV… no outlets in the bathroom when you’re getting ready to go somewhere. Extremely poor customer service… people weren’t nice people weren’t helpful. I would never staythere again."

"Goid complete breakfast, property was maintained , room was clean , but the hallway 2nd floor had a terrible bad fish smell! From elevators all the way down to end of hall to my room - terrible smell, i informed front desk- they dont have a clue- something fishy nasty smelling!"

"Stay was very good. The room was very clean The hotel is conveniently located. The only request would be to have a mild coffee choice in addition to the bold version that is available. "

"The rooms are comfortable and have everything you need. The breakfast goes till 11:00, something I really appreciate, and the breakfast room is comfortable yet elegant. The carpeting in the hallways is getting a little tired, but it's clean."

"The TV didn't work, the wifi was in and out, property basic upkeep was deficient including plugs, lighting fixtures pulling from wall. The shouwer handle also pulled out from the fixture which a simple tightening of a set screw would have solved."

"Couch bed lacked sheets and pillows. It is ridiculous that I had to ask for them in first place. The two ladies at front desk took care of it for me though. Beds were hard and not comfortable at all…..sleep like crap"

"First of all, I have stayed in the Hampton Inn before and really liked it. When I first arrived, I thought the hotel was closed because the entrance was blocked off and it looled abandoned. I drove a little further and found another entrance. As before, the staff was wonderful and the room was clean and comfortable. The bed, however, was not - it was not firm or supportive. The minute I sat on the bed, I could feel the "guts" of it and it felt like hard coils or wires. On Day 2, the elevator was broken with no sign posted. I walked, with my four year old granddaughter and our laundry, all the way from room 328 to the elevators, only to realize it was never coming. We walked all the way back towards our room and down 3 flights of stairs - and the same thing happened again this morning only THIS TIME we were checking out, so I had two pieces of luggage and four bags and my granddaughter - back down three flights of stairs to the lobby. As a side note, in a hotel definitely not jam-packed with people, someone put a family of loud-mouths next door to us. Through the connecting door I could hear banging until 10 at night and yelling (not talking) to each other about all kinds of nonsense. They woke us up at 7 am when I thought we might get to sleep until at least 8. I don't understand why people had to be placed on top of us when the entire bui"