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Reviews of Holiday Inn Express And Suites Warsaw - E Center, an IHG Hotel

2.5 out of 5
Holiday Inn Express And Suites Warsaw - E Center, an IHG Hotel
300 PROSPERITY DR., Warsaw, IN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 193 out of 281 reviews" "
Rating 8 - Good. 55 out of 281 reviews" "
Rating 6 - Okay. 18 out of 281 reviews" "
Rating 4 - Poor. 7 out of 281 reviews" "
Rating 2 - Terrible. 8 out of 281 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Cecil S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in May 2024

6/10 Okay

Jenna

Desk clerk not familiar with check out policy. Saw a bug in the room and near the dining area. Toliet was tempermental about flushing. Pool was closed. Blood on sheets when I checked in. I assumed maid would change it the next day when I pulled the coverlet off, very noticeable. She didn't. Had to have them come back and change the bed.
Stayed 4 nights in Apr 2024

10/10 Excellent

Collette, New London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet.
Stayed 1 night in Apr 2024

8/10 Good

Tabatha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. The staff was excellent and very kind. One morning there was no food available for breakfast, the entire place had been emptied out. The cooking staff was most likely overwhelmed with the amount of people who were there for the eclipse. I have very much enjoyed staying at this hotel and hope to visit again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Melinda

Travelled with family
Most comfortable bed I’ve EVER slept in. Only complaint is that there was no bottled water available during the entirety of my visit
Stayed 3 nights in Apr 2024

10/10 Excellent

Salima

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was clean and the staff friendly. This was a great palace to stay and the price was very good.
Stayed 1 night in Apr 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is 5 stars, all my family is so happy with everything was really nice our stay at this hotel, we will be staying there again in the future.
Stayed 2 nights in Apr 2024

10/10 Excellent

Adam

Stayed 1 night in Mar 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Mar 2024

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with everything.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place to Stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Michele

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from Tammie on 21 Jan 2024
Thank you for taking the time out to write this review. We are proud to have provided you with "home away from home" hospitality here at Holiday Inn Express - Warsaw.We will pass on your wonderful comments to our staff and management team and certainly look forward to hosting you again on your next visit to Warsaw Indiana.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tammie on 21 Jan 2024
Thank you for taking the time out to write this review. We are proud to have provided you with "home away from home" hospitality here at Holiday Inn Express - Warsaw.We will pass on your wonderful comments to our staff and management team and certainly look forward to hosting you again on your next visit to Warsaw Indiana.

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tammie on 21 Jan 2024
Thank you for taking the time out to write this review. We are proud to have provided you with "home away from home" hospitality here at Holiday Inn Express - Warsaw.We will pass on your wonderful comments to our staff and management team and certainly look forward to hosting you again on your next visit to Warsaw Indiana.

10/10 Excellent

Treva

Stayed 1 night in Dec 2023
Response from Tammie on 2 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express WARSAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 5745499400 or tammie.fwaws@gmail.com.

10/10 Excellent

Vernal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tammie on 2 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express WARSAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for funeral arrangements
So very impressed with the facility in every way. Very quiet and the breakfast was wonderful! Highly recommend.
Stayed 2 nights in Dec 2023
Response from Tammie on 2 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express WARSAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Liana

Stayed 1 night in Dec 2023
Response from Tammie on 2 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express WARSAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

James, Redkey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean and quiet.
Stayed 1 night in Nov 2023
Response from Tammie on 2 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express WARSAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Connie

Stayed 1 night in Nov 2023

6/10 Okay

Adi

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice place ! Not more then that
Stayed 3 nights in Nov 2023
Response from TRich on 7 Jan 2024
Thank you

4/10 Poor

Raymond

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The noise and poor maintenance of the facilities was despicable. The staff was fair enough. We asked to be moved due to noise and we were accommodated but the new room had no shower curtain or bar to hang a curtain.
Stayed 2 nights in Nov 2023
Response from Tammie on 21 Jan 2024
Thank you for taking the time out to write this review. We are proud to have provided you with "home away from home" hospitality here at Holiday Inn Express - Warsaw.We will pass on your wonderful comments to our staff and management team and certainly look forward to hosting you again on your next visit to Warsaw Indiana.

10/10 Excellent

Cynthia

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Tammie on 21 Jan 2024
Thank you for taking the time out to write this review. We are proud to have provided you with "home away from home" hospitality here at Holiday Inn Express - Warsaw.We will pass on your wonderful comments to our staff and management team and certainly look forward to hosting you again on your next visit to Warsaw Indiana.

2/10 Terrible

Grace

My daughter came down with Covid and we had to cancel going to see her sister for Thanksgiving! ( and there was no refund).
Stayed 1 night in Nov 2023

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet hotel.
Hotel was very clean. In a very quiet location. We thought we were the only people in the hotel. In the morning we saw a bus load of soccer players had stayed the night & never knew they were even there. Breakfast area was clean & food was full. Will stay again if we are in the area!
Stayed 1 night in Nov 2023
Response from Tammie on 2 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express WARSAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Kristopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Conrad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, room comfort
Friendly stay
Desk lady was very nice. We had a room with a window with a very large crack. We seen another cracked window on another room. Desk said been that way as long as she worked here.
Stayed 1 night in Nov 2023
Response from Tammie on 29 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express WARSAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 5745499400

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They seemed to have forgotten to clean our room several days
Stayed 6 nights in Nov 2023
Response from Tammie on 29 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express WARSAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 5745499400

10/10 Excellent

Carla, Shelby

Stayed 1 night in Nov 2023
Response from Tammie on 2 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express WARSAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

10/10 Excellent

JACKIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tammie on 2 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express WARSAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Tammie on 2 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express WARSAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

JONATHAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff, clean good sized rooms with modern fixtures and furniture. I would definitely stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Brian, Valparaiso

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and pool. Very nice place and a great value!
Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed several times & always very pleased!
Stayed 1 night in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2023

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Gary

Stayed 1 night in Oct 2023

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Great stay, thanks for everything!
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Spiders in bathtub and noisy neighbors well into morning!
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew, Warsaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very easy to find and close to many different dining options
Stayed 1 night in Jul 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
My son and husband stayed here overnight during their most recent fishing trip. The hotel was extremely clean. The staff was very friendly and the breakfast was very nice particularly the cinnamon rolls.
Stayed 1 night in Sep 2023

6/10 Okay

JOANNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had asked for a room close to the elevator. I walk with a can or walker. The room we were given was the one farthest from the elevator. I also believe that I had reserved an accessible room. There was a low bathtub with low grab bars. I don’t see a horizontal grab bar fir getting out of thr tub. And one last thing. The bed is very high. For someone with accessibility issues that is a big problem. It comes up to my waist and I couldn't get into bed also. I just hope that if I get up during the night my friend is up as well to help me make into ted.
Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great room and great service from check in gal. She was very accommodating.
Stayed 1 night in Sep 2023

2/10 Terrible

Patrick

Travelled with partner
Disliked: Property conditions & facilities
The outer looks beautiful but the inside and the services provided are worse.
Stayed 3 nights in Sep 2023