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Reviews of BIG4 Tasman Holiday Parks - Warrnambool

2 out of 5
BIG4 Tasman Holiday Parks - Warrnambool
33 LAVA Street, Warrnambool, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 250 reviews" "
Rating 8 - Good. 96 out of 250 reviews" "
Rating 6 - Okay. 20 out of 250 reviews" "
Rating 4 - Poor. 3 out of 250 reviews" "
Rating 2 - Terrible. 1 out of 250 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy property. Loved the contact before allowing easy check in.
Stayed 1 night in Mar 2024

8/10 Good

Margaret

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and professional especially a reception named Lynette.
Stayed 3 nights in Mar 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service
Stayed in one of the units and the Wi-Fi is essentially no existant so not something should count on being able to access. The towel racks in the bathroom had rust on them. Room was clean, bed hard (don't like hard beds) and had good facilities.
Stayed 2 nights in Mar 2024

10/10 Excellent

Karol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent. Close enough to walk to/from attractions/dining/etc but far enough away to maintain the desired quietness.
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly, Berwick

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often and always enjoy our stay, the amenities are great, location is perfect with a short walk to the main cafes and restaurants. Staff were amazing when we decided to extend our stay last minute.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cornelis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, having the kitchenette was very handy with a toddler.
Stayed 1 night in Jan 2024

8/10 Good

Ariel

Stayed 2 nights in Jan 2024

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town.. neat and tidy..
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely cabin. Clean and tidy, comfy bed.
Stayed 2 nights in Jan 2024

10/10 Excellent

Caitlin

Stayed 4 nights in Jan 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic caravan park
Fantastic caravan park in the centre of town, clean and tidy with great facilities, especially indoor pool.
Stayed 5 nights in Jan 2024

6/10 Okay

Hanadi

Stayed 2 nights in Jan 2024

10/10 Excellent

Donald

Stayed 5 nights in Jan 2024

10/10 Excellent

Robert

Travelled with family
Liked: Amenities
The location in Warrnambool is exceptional with easy access to so much.
Stayed 4 nights in Dec 2023

10/10 Excellent

srikaran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

JONG BO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Chantelle

Stayed 1 night in Nov 2023

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had very enjoyable stay friendly staff clean cabin an indoor pool area. Will be back soon 👍
Stayed 2 nights in Nov 2023

10/10 Excellent

Haydar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean amenities
Stayed 2 nights in Nov 2023

10/10 Excellent

Kelly, Berwick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovated pool was impressive! The kids loved it, we also noticed a few upgrades in our room since our last visit like a new air-conditioning unit, fan, fridge. The shower wasnt the best with hardly any pressure, however everything else was really fantastic and we will definitely stay here again
Stayed 2 nights in Nov 2023

10/10 Excellent

Geof

Stayed 2 nights in Oct 2023

10/10 Excellent

Cassandra

Stayed 2 nights in Oct 2023

10/10 Excellent

Shawn

Stayed 2 nights in Oct 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Fun for the kids
Stayed 4 nights in Oct 2023

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We booked the park specifically for the heated pool, but it was too cold to swim in
Stayed 2 nights in Sep 2023

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good, fantastic service and staff very friendly and looked after us
Stayed 7 nights in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay for a weekend away. 2bed cabin was clean, everthing provided, just bring your bag and food. It was perfect.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dennis

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great idea having a rec room, not just for kids but for grown-ups too, to be able to relax in. Kids loved the pirate ship playground. Games room was good but needs a bit of tlc. T.V in main bedroom should have tv channels not just being able to play dvds. Nice little book on things to do in area, places to visit and places to eat
Stayed 3 nights in Aug 2023

10/10 Excellent

Sharon

Stayed 2 nights in Jul 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Biggest problem was that we were there only for one night!! Next time we'll stay longer!!!
Stayed 1 night in Aug 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Old school facilities but very clean. Thanks guys!
Stayed 2 nights in Jul 2023

6/10 Okay

Lyndall, Doveton

Liked: Cleanliness, staff & service
Convenient location and easily walkable to town centre. I was disappointed that the shower did not match the photos. It was an old style shower with a shower curtain, it’s too small and difficult to shower when you are tall with long limbs. Hate it when shower curtains touch me. The pictures showed a modern shower with screen, no curtain. My choice of accommodation largely comes down to the bathroom and it sadly didn’t meet expectations.
Stayed 3 nights in Jun 2023
Response from Rebecca on 2 Aug 2023
Hi Lyndall,Thank you for your feedback, we have had our marketing upload a photo to depict this shower as we do only have one studio with the type of shower you saw in the photo. My sincerest apologies, we hope to host you another time.

10/10 Excellent

tamsyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely staff. 😍 just loved our stay
Stayed 3 nights in Jul 2023

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay in Warrnambool was made so much more enjoyable by the friendly staff and clean, convenient facilities at Tasman HP. The ladies were helpful, friendly and patient, particularly web dealing with our kids requests. Thanks
Stayed 2 nights in Jul 2023

8/10 Good

Andrew

Stayed 2 nights in Jun 2023

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The deluxe cabin's are great and the showers were wonderful. We have 4 kids and there was enough space for everyone to be comfortable within the cabin. Everything was clean and very homily. Andrea.
Stayed 3 nights in Jun 2023

6/10 Okay

Ebony

Travelled with family
Liked: Cleanliness, staff & service
The pool was under construction very disappointing
Stayed 1 night in Jun 2023

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot!
Stayed in a studio which was very well equipped and clean. Staff were very nice.
Stayed 1 night in Jun 2023

8/10 Good

Shona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was closed for renovations which we were unaware of until we got there because the site we booked on wasn't updated but otherwise it was a nice place to stay. Very clean and tidy
Stayed 1 night in May 2023

10/10 Excellent

DENIS

Stayed 1 night in May 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accomodation and facilities. Friendly and helpful staff. Our family loved the indoor pool.
Stayed 2 nights in Apr 2023

10/10 Excellent

Nicholas

Stayed 2 nights in Apr 2023

4/10 Poor

Apoorv

Stayed 2 nights in Apr 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Big 4 Figtree is a nice caravan park. Clean and well appointed. Location is very handy. The kitchenette in the cabin was very dated, the oven and cook top were barely usable. The shower was the worst shower I have come across. It appears to be a caravan shower installed in the cabin bathroom. Our stay was pleasant and the cabin was good Value for money. The cabins do require updating ..
Stayed 3 nights in Apr 2023

8/10 Good

Dana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This accommodation was centrally located to everything from shopping to attractions. The kids loved the indoor pool it was heated so good to use during the colder months. The accommodation was nice had everything we needed and as neat.
Stayed 3 nights in Apr 2023

8/10 Good

Nadia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We as a family enjoyed it. There was a couple of issues though the internet was terrible didn’t work at all. The pool was fantastic but suggest maybe put a gate to separate the swallow pool to the deep pool as I saw parents stopping the young kids who can’t swim running towards the deep pool. Also too suggest maybe put in more arcade games as there was big kids wouldn’t give a chance to the small kids to have a go to play so with one room that had the pool table would be fantastic to have a lot of arcade games. Also too suggestion maybe have more young kids toys the ones you had in the pool table room in the corner was a bit poor. Having the dumplings there was fantastic. Overall it was fantastic thankyou
Stayed 4 nights in Apr 2023

8/10 Good

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and checkout. Convenient location. Tidy and comfortable furniture. Clean linen. Carpet could do with a steam clean. Overall was a great place.
Stayed 3 nights in Apr 2023

10/10 Excellent

ROYDEN

Stayed 1 night in Mar 2023

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location. New 2 bedroom cabin was very modern however the oven didn’t seem to be connected so limited our cooking options. Would recommend this property as kids loved the pool & table tennis.
Stayed 4 nights in Mar 2023